About IT
Technology Help
IT Knowledgebase
IT Knowledgebase
FAQs & more
Phone support
785-864-8080
Phone support
itcsc@ku.edu
itcsc@ku.edu
Email support
Virtual Service Desk
Virtual Service Desk
Online support
Campus IT Map
Campus IT Map
Wireless, labs, more
Training
Training
Workshops & more

KU Information Technology

KU Information Technology provides a broad range of services to the KU community including key campus technical infrastructure. From data to voice, email to video, web-based academic and administrative systems, software and virus protection, IT delivers innovative services in support of learning, scholarship, and creative endeavor. IT includes a 24/7 enterprise data center and many knowledgeable staff providing KU with expertise in server and desktop support, application support, software development, IT security, networking, as well as customer support and project management. Working together, our staff deliver technology services you use at KU.

We welcome your comments and questions about KU Information Technology.

Bob Lim, Chief Information Officer
(785) 864-4999 | blim@ku.edu

Lee Ann Adee, Director, Fiscal Services
(785) 864-3988 | laadee@ku.edu

Linda Brooks, Co-Director, Systems Design & Delivery
(785) 864-0203 | lkbrooks@ku.edu

Ann Ermey, Director, Service Management & Delivery
(785) 864-9310 | aermey@ku.edu

Paul Farran, Chief of Staff
(785) 864-6086 | pfarran@ku.edu

Roy Lytle, Co-Director, Systems Design & Delivery
(785) 864-0422 | rlytle@ku.edu

Jaci Matney, Director, Project & Process Management Office
(785) 864-9352 | jmatney@ku.edu

Jeff Perry, Deputy Technology Officer
(785) 864-0489 | perry@ku.edu

Our Values

We value reliable and consistent customer service above all else.

  • Our success is measured by the success of our customers
  • We value the customer as part of the solution
  • We value honesty, civility, and open communication with each other and the university community

We value leadership, trust and teamwork in our organization and with our customers

  • We do what we say and are accountable
  • We refuse to let each other fail - we are a team

The University of Kansas prohibits discrimination on the basis of race, color, ethnicity, religion, sex, national origin, age, ancestry, disability, status as a veteran, sexual orientation, marital status, parental status, gender identity, gender expression and genetic information in the University’s programs and activities. The following person has been designated to handle inquiries regarding the non-discrimination policies: Director of the Office of Institutional Opportunity and Access, IOA@ku.edu, 1246 W. Campus Road, Room 153A, Lawrence, KS, 66045, (785)864-6414, 711 TTY.