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During First-Year Experience

Your KU Online ID is your passport to all important KU Information Technology Services including your KU email account, Blackboard, myKU portal, the KU wireless network and Hawk Drive. Click here to set-up your KU Online ID (if you haven't already).

To manage your KU Online ID or your KU email account, go to If you forget your password, you can reset it by clicking the “Forgot your password” link on the web page.

KU Email Accounts

Your KU email account is very important; it is the official means of communication on all KU related information. You can create up to three aliases for your email account. For help, contact the KU Information Technology Customer Service Center at (785) 864-8080.

Protect your Online ID and Password

KU Online IDs are used for various purposes at the University of Kansas. Some of the more common uses include: enrollment information, grades, financial payments, KU Card information, email, and banking information. Passwords are an essential aspect of computer security providing an important front line of protection for electronic resources by preventing unauthorized access. Sharing this information may result in the compromise of your accounts as well as University systems. Account information sharing is also a leading cause of identity theft.

If you share your KU Online password, you give others access to everything you can access with your KU Online ID. You may even be responsible for anything they do in your stead. Sharing your account with someone else is a violation of KU policy, and may cause you to lose access privileges and be subject to disciplinary actions.

We strongly recommend you don’t share your KU Online ID password with anyone, including your parents.

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Helpful Services

Print from Anywhere
Print from your own personal computer or laptop to multifunction devices located in computer labs, libraries and other campus locations.

Media Production Studio
This new multi-media lab features powerful design, video and imaging tools and software, including high-definition video cameras, a portable “green screen,” powerful Macs with video editing and graphic design software, a sound-proof recording booth, and more.

Technology Help

Call KU IT Customer Support

Phone support

Email KU IT Customer Support
Support via Email

Faculty/Staff Support

Faculty/Staff Support
Technology Support Centers

KU IT Knowledge Base

Knowledge Base
FAQs & More

Virtual Service Desk

Virtual Service Desk
Online Help

Comments or ideas on how we can serve you better? Send us your feedback!

One of 34 U.S. public institutions in the prestigious Association of American Universities
Nearly $290 million in financial aid annually
44 nationally ranked graduate programs.
—U.S. News & World Report
Top 50 nationwide for size of library collection.
23rd nationwide for service to veterans —"Best for Vets," Military Times
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