Phone Guide - Model 6220/6221 Sets

Spectrum SetsAUTO DIAL: The AUTO DIAL buttons are the 10 programmable buttons found on the top right hand corner of your phone. Leave receiver ON-HOOK to program speed dial buttons:

  1. Press the PROGRAM button to enter programming mode (you will hear a continuous tone while you are in the programming mode)
  2. Press the programmable button on which you want to store the number
  3. Dial number you want to program on that button, up to 20 digits
  4. To program additional speed dial buttons, repeat steps 2 & 3, or press PROGRAM button again to exit programming mode

AUTO CALL BACK: Allows you to "queue" for a busy 864 number. When the number you want is free, your telephone will signal you with three triple bursts of ringing.

  1. Hear busy signal when dialing 864- number
  2. Tap switch hook.
  3. Get dial tone.
  4. Dial * 5 #.
  5. Redial campus number you are trying.
  6. Listen for confirmation tone.
  7. Hang up.
  8. Wait for three triple bursts of ringing, pick up handset.

If you wish to cancel the auto call back feature before your phone has rung back, dial # 5.


CALL FORWARDING ALL CALLS Allows you to forward your phone calls to another 864 number or a local off-campus number. When forwarding to another on-campus number, your phone calls will route to your voice mail box if unanswered at the forwarded number.

To activate Call Forwarding to another on-campus number:

  1. Get dial tone on the phone number to be forwarded.
  2. Dial the Call Forward Activation Code * 2 #
  3. Dial the five digit on-campus number where you wish to forward your calls.
  4. Hear conformation tone (three beeps).

To deactivate Call Forwarding:

  1. Get dial tone on the number to be unforwarded.
  2. Dial the Call Forward Deactivation Code # 2
  3. Hear conformation tone (three beeps).

If you wish to call forward your KU phone number to a local off-campus number (such as your cell phone):

  1. Get dial tone on the number to be forwarded.
  2. Dial the Call Forward Activation Code * 2 #
  3. Dial 8 + the local seven digit phone number where you wish to forward your calls.
  4. Hear conformation tone (three beeps).

To deactivate Call Forwarding:

  1. Get dial tone on the number to be unforwarded.
  2. Dial the Call Forward Deactivation Code # 2
  3. Hear conformation tone (three beeps).

CALL PICK UP: Allows you to answer a call ringing in on another telephone number in your office from your own telephone set (you must first identify to Information Technology which telephone numbers should be in your call pick up group).

  1. Wait for dial tone
  2. Dial # 4
  3. Greet caller

CONFERENCE CALLING: Allows you to make a three-party call.

  1. Establish call to first party.
  2. Tap FLASH button, you will hear dial tone
  3. Dial second party
  4. When second party answers, tap FLASH button again to link first and second parties with you.

FLASH: Allows use of Transfer and Conference calling features.


HANDSET VOLUME: To raise the volume of the handset or speakerphone, whichever is active, use the volume control button located directly above the "flash" button. Press the top half of the volume control button with the up arrow to increase the volume. Press the bottom half of the volume control button with the down arrow to decrease the volume.


HOLD:

  1. Press HOLD button
  2. Place handset in cradle (if using handset)
  3. To return to call, lift handset (or press SPKR)

MESSAGE WAITING LIGHT: Flashes when there are J-Talk messages. Lamp is extinguished automatically when messages are retrieved.


MUTE: MUTE button blocks all sound from your side of the conversation while allowing caller to continue speaking.


REDIAL: Redials the last number dialed (up to 32 digits).


RINGER PATTERN: To select from the two ringing patterns for your telephone, locate the symbol of two bells printed on the top edge of your telephone. Slide the switch underneath the symbols to the left or the right, depending which of the two ringer patterns you desire.


RINGER VOLUME: The ringer volume control is located on the right hand side of the telephone. To raise the volume of the ringer, slide the ringer volume control upwards; to lower the volume of the ringer, slide the ringer volume control downwards.


SEND ALL CALLS: Stops incoming calls from ringing on your telephone set and routes calls to your Jtalk voice mailbox (or to a pre- programmed coverage path). Wait for dial tone:

  • Send All Calls Activate: * 3 # (then wait for three beep conformation tone).
  • Send All Calls Deactivate: # 3

SPEAKERPHONE (6221 Model Only): Instead of using your handset, you may use the SPKR button to place your call. The speakerphone volume control is the button just above the flash button. Push the up arrow to increase the volume, and the down arrow to decrease. After your call is through, press the SPKR button to disconnect call.


TRANSFER: Allows you to transfer any call to another on-campus number.

  1. Tell the caller you are going to transfer them
  2. Hit FLASH button, you will hear dial tone.
  3. Dial second party
  4. You may hang up as soon as call begins ringing. If you wish to announce the call, wait for call to be answered, explain you are transferring call and then hang up.

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