Phone Guide - Analog Model 2500 Sets

Spectrum SetsAUTO CALL BACK: Allows you to "queue" for a busy 864 number. When the number you want is free, your telephone will signal you with three triple bursts of ringing.

  1. Hear busy signal when dialing 864 number
  2. Tap switch hook.
  3. Get dial tone.
  4. Dial * 5 #.
  5. Redial campus number you are trying.
  6. Listen for confirmation tone.
  7. Hang up.
  8. Wait for three triple bursts of ringing, pick up handset.

If you wish to cancel the auto call back feature before your phone has rung back, dial # 5.


BROKEN DIAL TONE: 2500 Sets do not have Message Waiting Lights, but this "Broken Dial Tone" feature is available so that you will know when you have voice mail messages. If you have a voice mail box and there are messages waiting, your dial tone will sound "stuttered" or "broken" rather than the regular dial tone. To check to see if you have new voice mail messages, simply pick up your handset and listen to the dial tone.

* In order for this feature to work, you must first notify Information Technology for a programming change *

CALL FORWARDING ALL CALLS Allows you to forward your phone calls to another 864 number or a local off-campus number. When forwarding to another on-campus number, your phone calls will route to your voice mail box if unanswered at the forwarded number.

To activate Call Forwarding to another on-campus number:

  1. Get dial tone on the phone number to be forwarded.
  2. Dial the Call Forward Activation Code * 2 #
  3. Dial the five digit on-campus number where you wish to forward your calls.
  4. Hear conformation tone (three beeps).

To deactivate Call Forwarding:

  1. Get dial tone on the number to be unforwarded.
  2. Dial the Call Forward Deactivation Code # 2
  3. Hear conformation tone (three beeps).

If you wish to call forward your KU phone number to a local off-campus number (such as your cell phone):

  1. Get dial tone on the number to be forwarded.
  2. Dial the Call Forward Activation Code * 2 #
  3. Dial 8 + the local seven digit phone number where you wish to forward your calls.
  4. Hear conformation tone (three beeps).

To deactivate Call Forwarding:

  1. Get dial tone on the number to be unforwarded.
  2. Dial the Call Forward Deactivation Code # 2
  3. Hear conformation tone (three beeps).

CALL PICK UP: Allows you to answer a call ringing in on another telephone number in your office from your own telephone set (you must first identify to Information Technology which telephone numbers should be in your call pick-up group).

  1. Wait for dial tone
  2. Dial # 4
  3. Greet caller.

CONFERENCE CALLING: Allows you to make a three-party call.

  1. Establish call to first party.
  2. Tap switch hook, you will hear dial tone.
  3. Dial second party.
  4. When second party answers, tap switch hook again to link first and second parties with you.

HOLD:

  1. Tap switch hook, get dial tone
  2. Dial # 9
  3. Lay handset down, call is now "on hold"
  4. To retrieve call, hang up handset
  5. The "held" call will ring back automatically
    Note: While call is on hold, you will recieve dial tone. You may place second call, while the first call is on hold. When you hang up the handset, the "held" call will ring back automatically. Also, this proceedure can be used to pick up a call using the # 4 feature.

RINGER VOLUME: You can adjust the volume of the ringer by using the switch on the bottom of the telephone set. The desk model has three positions: HI, MIDDLE, and OFF (off silences the ringer).


SEND ALL CALLS: Stops incoming calls from ringing on your telephone set and routs calls to your J-Talk voice mailbox (or to a pre-programmed coverage path). Wait for dial tone:

  • Send All Calls Activate: * 3 # (then wait for three beep conformation tone).
  • Send All Calls Deactivate: # 3

SPEED DIALING: Stores frequently called numbers of up to 35 digits. You must first contact Information Technology if you wish to have this feature activated. To program speed dial numbers:

  1. Wait for dial tone.
  2. Dial * 0 #, wait for confirmation tone
  3. Dial 1
  4. Dial the storage code (begin with 01)
  5. Dial number to be called (dial 8 first if it is an off campus number)
  6. Press the # key and listen for conformation

To access speed dialing:

  • Dial * 7 # plus storage code.

TRANSFER: Allows you to transfer any call to another 864- number.

  1. Tell the caller you are going to transfer them
  2. Tap switch hook, you will hear dial tone
  3. Dial second party
  4. You may hang up as soon as call begins ringing. If you wish to announce the call, wait for call to be answered, explain you are transferring call and then hang up.

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