connect. communicate. collaborate.

Before School Starts

Set up a guardian account for Enroll and Pay to allow your parent/guardian access to make payments on your behalf.

Personal Computers and Technology

If you already have a computer, it should run at least Windows 7 or Mac OS X, so it can meet basic security, networking, and upgrade requirements. Ideally, your computer's warranty should be supported by the manufacturer throughout your college career.

Some departments or schools may require that your computer have additional features to support work in their programs. Check with your school or department for current information about such requirements or visit the Tech Shop for further information.

Be sure to also check out all the software available to KU students, faculty and staff.

Purchasing New Technology

Providing general advice or recommendations for student computers is difficult, as needs vary widely, on both school and personal use by the student. The Tech Shop at the KU Bookstores in the Kansas Union has knowledgeable staff who collaborate with campus departments to recommend technology for students’ specific needs at KU and beyond.

The Tech Shop offers Apple, Dell, and HP computer, software, and accessory products, along with academic and KU-custom prices only available at there. The Tech Shop’s certified service and repair department provides quality and affordable service of various brands, including Apple and Dell. For more information, visit and click on “Tech Shop.”

Free and Discounted Software

Sophos Antivirus software is free for all KU staff, faculty and students. For information on virus identification, removal and to download Sophos, visit or call 785-864-8080.

Microsoft Office products and Windows Operating System upgrades are available to students for FREE through the KU Microsoft Campus Agreement. Available software includes Microsoft Office suite, Office for Mac and an upgrade to the Windows 7 or Windows 8 Operating System. Microsoft software is available through the KU Software Webstore. For a list of other free or reduced rate software products available to KU students, visit

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Issues with connectivity due to power outage on East Campus have been resolved. If you continue to experience any problems with connectivity services, please contact KU IT Customer Service Center at 864-8080.

Helpful Services

Print from Anywhere
Print from your own personal computer or laptop to multifunction devices located in computer labs, libraries and other campus locations.

Media Production Studio
This new multi-media lab features powerful design, video and imaging tools and software, including high-definition video cameras, a portable “green screen,” powerful Macs with video editing and graphic design software, a sound-proof recording booth, and more.

Technology Help

Call KU IT Customer Support

Phone support

Email KU IT Customer Support
Support via Email

Faculty/Staff Support

Faculty/Staff Support
Technology Support Centers

KU IT Knowledge Base

Knowledge Base
FAQs & More

Virtual Service Desk

Virtual Service Desk
Online Help

Comments or ideas on how we can serve you better? Send us your feedback!

One of 34 U.S. public institutions in the prestigious Association of American Universities
26 prestigious Rhodes Scholars — more than all other Kansas colleges combined
Nearly $290 million in financial aid annually
46 nationally ranked graduate programs.
—U.S. News & World Report
Top 50 nationwide for size of library collection.
23rd nationwide for service to veterans —"Best for Vets," Military Times