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Internet & Network Services



The KU campus network provides for over 15,000 faculty, staff, and student connections. KU IT is responsible for the engineering, design, installation and ongoing day-to-day operation and maintenance of all internet systems on campus.

See "Access" to request new network connection service, move or disconnect existing network connection services, and more.

Wireless Internet:
Visit KU Wi-Fi Overview for information about wireless Internet services at KU.

Students in KU Housing:
KU partners with Apogee (ResNet) to provide advanced network services and cable TV to campus residence halls, scholarship halls and on-campus apartments. For more information visit Housing Wi-Fi & Cable TV.

System Administrators:
If you are a system administrator or need technical information about available network services, please visit System Administrator Information.

Network Overview:
Visit Network Overview for a summary of enterprise class voice, video, and data transport systems KU IT provides in support of the needs of faculty, staff and students.

Faculty & Staff
Graduate Research & Teaching Assistants
Graduate Students
Undergraduate Students  


Visit Voice, Network & Video Rates & Charges for internet and network services rates and charges.

Visit Online Billing for network connection and data installation services billing information.

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WOW customers are currently experiencing problems accessing KU resources. Access through other internet service providers appears to be working normally.

Request New Network Service

Technology Help

Call KU IT Customer Support

Phone support

Email KU IT Customer Support
Support via Email

Faculty/Staff Support

Faculty/Staff Support
Technology Support Centers

KU IT Knowledge Base

Knowledge Base
FAQs & More

Virtual Service Desk

Virtual Service Desk
Online Help

Comments or ideas on how we can serve you better? Send us your feedback!

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