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Phone & Voice Services



KU IT is the primary provider of phone and voice services at the University, including traditional phone services and voice over Internet (VoIP). See "Access" to request voice services.

Beginning in 2015, KU IT is transitioning the campus from traditional phones to Skype for Business phone service, which allows customers to make and receive calls to/from your office phone number using your computer, tablet or smartphone, anywhere in the world.

For more information about phone and voice services at KU, please select from the following:

Skype for Business phone service 
Cell Phone Policy
Conference Calling
Dialing Instructions
KU Directories
Music on Hold Service
Telephone Set User Guide
Voice Mail

Faculty & Staff
Graduate Research & Teaching Assistants


Visit Voice, Network & Video Rates & Charges for phone and voice services rates and charges.

Visit Online Billing for phone and voice services billing information.

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Request new voice service

Technology Help

Call KU IT Customer Support

Phone support

Email KU IT Customer Support
Support via Email

Faculty/Staff Support

Faculty/Staff Support
Technology Support Centers

KU IT Knowledge Base

Knowledge Base
FAQs & More

Virtual Service Desk

Virtual Service Desk
Online Help

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