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Phone & Voice Services



KU IT is the primary provider of phone and voice services at the University, including traditional phone services and voice over Internet (VoIP). See "Access" to request voice services.

Beginning in 2015, KU IT is transitioning the campus from traditional phones to Skype for Business phone service, which allows customers to make and receive calls to/from your office phone number using your computer, tablet or smartphone, anywhere in the world.

For more information about phone and voice services at KU, please select from the following:

Cell Phone Policy
Conference Calling
Dialing Instructions
KU Directories
Long Distance Calling Card
Music on Hold Service
Telephone Set User Guide
Voice Mail

Faculty & Staff
Graduate Research & Teaching Assistants


Visit Voice, Network & Video Rates & Charges for phone and voice services rates and charges.

Visit Online Billing for phone and voice services billing information.

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Request new voice service

Technology Help

Call KU IT Customer Support

Phone support

Email KU IT Customer Support
Support via Email

KU IT Knowledge Base

Knowledge Base
FAQs & More

Virtual Service Desk

Virtual Service Desk
Online Help

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One of 34 U.S. public institutions in the prestigious Association of American Universities
26 prestigious Rhodes Scholars — more than all other Kansas colleges combined
Nearly $290 million in financial aid annually
46 nationally ranked graduate programs.
—U.S. News & World Report
Top 50 nationwide for size of library collection.
23rd nationwide for service to veterans —"Best for Vets," Military Times