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Call Ringing Options

There are a few options you can take advantage of to better hear and receive your calls. These include:

  • Setting up a secondary ringer - This means that your audible incoming call notifications will play both on your default device (usually your headset) and a secondary device that you choose (usually your computer speakers).
  • Setting up Call Forwarding - This means that the call will not ring at your number but instead be forwarded to another number, contact, team, or go to voicemail.
  • Setting up Simultaneous Ring - This means that calls made to your number will ring at both your number/computer

You can choose for forwarding and simultaneous ring to occur:

  • All the time (default), or
  • During work hours (set in Outlook)

You forward incoming calls by setting up forwarding rules. You can forward calls to:

  • Voicemail, or
  • Another number or to another contact, or a
  • Delegate

You can also choose to delay the simultaneous ring so that it first rings for 5-10 seconds before ringing for the at another number, delegate, contact, or team.


Setting up a secondary ringer (PC)

If you have a headset plugged into your computer that you use occasionally for voice and video calls, you might miss audible notifications of incoming messages. When you set up a secondary ringer, the notification sound will play on both your headset and your device of choice, most likely your computer speakers. 

  1. Launch Skype for Business
  2. In the lower left corner of the interface, click on the drop-down by the icon with your audio device. Select Audio Device Settings.
    Settnig up an alternate ringer 2
  3. Toward the bottom of the panel, select the check box by Also ring and make sure your speakers are checked.
    Setting up an alternate ringer
  4. Click OK to save.

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Skype for Business Information for Mac Users

Skype With The World

Do you have friends or family that use Skype for Business at other universities or organizations?

KU has open federation for Skype for Business, which means you can connect with friends and colleagues at more than 850 organizations around the world that also offer open federation. You can add a non-KU person at an open federation site to your contacts list and immediately begin a chat or S4B-to-S4B voice or video call. Check the Skype Directory to find organizations that have Skype for Business open federation.

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