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Checking Voicemail

Checking your voicemail

How to check your voicemail from Outlook 2013:

  1. Find and open the email with the voicemail message.
  2. Click the play button to listen.

How to check your voicemail from the Skype for Business desktop interface:

  1. In the Skype for Business desktop interface, select the Phone icon.
  2. Voicemail will be listed at the below the dial pad.
  3. Hover over the presence icon, then click the play button to listen.

TIP: Click on the message to call the person back.

How to check your voicemail from a phone:

  1. Call the Outlook Voice Access number, 785-864-1900 or 4-1900.
  2. Enter your extension if you're not calling from your KU number.
  3. Enter your voicemail PIN at the prompt.

How to check your voicemail from a Skype for Business-enabled desk phone:

  1. Touch the messages icon.
  2. Enter your voicemail PIN and push the # button.

How to check your voicemail from the Skype for Business mobile app:

  1. Launch the Skype for Business mobile app. (Note: It’s best to only be logged in to Lync/Skype for Business.)
  2. Touch the keypad icon.
  3. Touch the voicemail icon .
  4. Touch the listed recording to play.

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Skype for Business Information for Mac Users

Skype With The World

Do you have friends or family that use Skype for Business at other universities or organizations?

KU has open federation for Skype for Business, which means you can connect with friends and colleagues at more than 850 organizations around the world that also offer open federation. You can add a non-KU person at an open federation site to your contacts list and immediately begin a chat or S4B-to-S4B voice or video call. Check the Skype Directory to find organizations that have Skype for Business open federation.

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