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Adobe Connect

Adobe Connect will be deactivated on July 10. All stored files will be deleted after this date.

If you would like to continue using any materials you currently have stored in Adobe Connect, please contact immediately for help in transferring your files prior to July 10.

KU has new, more targeted technology tools that offer similar function and more benefits than Adobe Connect, including:

  • Blackboard Collaborate for synchronous online classroom and webinar sessions
  • Skype for Business for online collaboration outside of specific courses, including web conferencing
  • Lecture Capture for recording lectures in the classroom and at your computer
  • Kaltura for streaming media inside and outside of Blackboard

In evaluating Adobe Connect, we consulted with faculty and staff on the Technology Advisory and Blackboard Steering committees, and talked with frequent users of Adobe Connect to confirm that these new technology tools could fully replace Adobe Connect in meeting the varied needs on campus.

Faculty & Staff
Graduate Research & Teaching Assistants
Faculty & Staff Cost: 

Available for Faculty, Staff and Graduate Research & Teaching Assistants at no additional cost.

Request Access: 

All KU faculty, staff, GTAs and GRAs can use their KU Online ID and password to log in to and create a virtual room. KU students as well as colleagues and researchers from around the world can be invited to participate in an online meeting or conference, but cannot create virtual meetings.

Campus Labs: 

Adobe Connect can be accessed from any computer with a web browser and an Internet connection.


Some support is available through the KU Information Technology Customer Service Center. | 785-864-8080

How can this tool enhance learning in my classroom?
Adobe Connect can be used to present content and engage your students. If you are out-of-town you can still deliver a class online. If you teach in a computer equipped classroom, you can invite guest speakers to talk to your students without the cost and time needed for travel. You can also schedule live meeting sessions as virtual office hours to answer students’ questions. Adobe Connect sessions can be recorded so you can make the recordings available to those students who were unable to attend the session. Adobe Connect also offers breakout rooms, participant polling and other features to enhance learning.
What equipment do I need to host an online meeting?
Meeting hosts and presenters should have webcams and headsets to take advantage of all features availble. Laptops with built-in cameras and microphones will work, but headshets are highly recommeded as built-in microphones can cause feedback. Your technical staff member can help you select a webcam and/or headset.
When I should use Adobe Connect?
You can use Adobe Connect any time you need to share your desktop with others, take collaborative notes for a team meeting or share a piece of content with somebody else who is in another location. You should always include a Adobe Connect URL when you are hosting a meeting with remote attendees or any time you set up a desktop conference.
Does a person have to be associated with KU to attend my meeting?
No. Only the meeting host needs to be associated with KU. Once the meeting host arrives, s/he can allow outside users into the meeting. People who do not have a KU Online ID will be asked to enter a guest name. The meeting host will be prompted to accept or deny their attendance.
Does Adobe Connect work on Macs?
Absolutely! Adobe Connect works on Mac OS 10.4 or higher. We recommend using Safari or Firefox browsers.

Browse IT Software & Applications
Don't find the software you need?

Faculty and staff who need to purchase software for a KU-owned computer, should work with their department to purchase the software through the KUPPS website maintained by KU Procurement Services.

Desktop Connect

Login to desktop connect

Test Your Meeting Connection

Click the Run Test button to ensure your computer is ready to connect prior to a meeting. The last step of this check is to install the Add-in, which you will not need if you are not presenting.

Button to run test

Adobe Connect Additional Information

Version: Adobe Connect 8


Windows: 1.4GHz Intel® Pentium® 4 or faster processor (or equivalent) for Microsoft® Windows® XP or Windows 7; 2GHz Pentium 4 or faster processor (or equivalent) for Windows Vista®; Windows XP, Windows Vista or Windows 7; 512MB of RAM (1GB recommended) for Windows XP or Windows 7; 1GB of RAM (2GB recommended) for Windows Vista; Microsoft Internet Explorer 6 or later, Mozilla Firefox or Google Chrome; Adobe® Flash® Player 10.1

Mac OS: 1.83GHz Intel Core™ Duo or faster processor; Mac OS X, 10.5, 10.6 or 10.7.2 (Intel); 512MB of RAM (1GB recommended); Mozilla Firefox, Apple Safari 4 or 5 or Google Chrome; Adobe Flash Player 10.1

Technology Help

Call KU IT Customer Support

Phone support

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Support via Email

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Knowledge Base
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Virtual Service Desk
Online Help

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