When You Arrive On Campus

KU Information Technology provides many services and products to help you throughout your academic career, including KU email account, the myKU Portal, the KU wireless network, computer labs, Blackboard, and Hawk Drive.

Accessing KU Email

Outlook Web App (OWA) allows you to check your email from any computer with an Internet connection and a web browser. You can easily access it by logging on at mail.ku.edu. You can also check your email through a variety of mobile devices and email clients. For configuration instructions or to find out more information, please visit email.ku.edu.

myKU Portal

The myKU Portal is your gateway to in formation at KU. Use the myKU Portal to access services such as Enroll and Pay, grade reports, student elections, parking permits and much more. You can easily access the myKU Portal by logging on to my.ku.edu.

Hawk Drive

Hawk Drive provides a secure way for you to share files, store files, and collaborate with classmates here at KU and beyond. Hawk Drive is compatible with both Windows and Mac Platforms, using either Internet Explorer or Firefox web browsers, and it is available to you anywhere via a web browser. Visit hawkdrive.ku.edu to log in and find out more about this free service.

Blackboard

Blackboard is a web-based software package that makes it easy for instructors to use online tools and resources for teaching. Some instructors choose to post materials or a syllabus as a first step, while others begin by using the online gradebook. Some faculty members are using Bb to teach courses completely online, some are using it to supplement classroom (face-to-face) instruction, and some are creating courses known as “hybrids” that are a combination of face-to-face and online instruction. Visit courseware.ku.edu to log in and view course materials online.

Computer Security

Sophos Antivirus software is free for all KU staff, faculty and students. For information on virus identification, removal and to download Sophos, visit security.ku.edu or call (785) 864-8080. If you want to learn more about protecting yourself in the digital world, you can also become a fan of Be SeKUre on Facebook (facebook.com/BeSeKUre) or sign up for free cyber security workshops at www.infotraining.ku.edu.

Technical Support and Help at KU

Have questions? The KU IT Knowledgebase provides technical support 24 hours a day, 7 days a week at kuknowledgebase.ku.edu. The KU IT Customer Service Center is also available to help answer questions—call (785) 864-8080 or email itcsc@ku.edu. For a full listing of technology services and resources available, visit our services page.

Wireless Access

Free access to the secure KU wireless network is available in most academic campus locations, including classroom buildings, libraries and the student unions. For a complete map and connection instructions, visit our wireless page.

Computer Labs

There are over 25 public computer labs on KU’s campus that provide access to email, Internet and a variety of software packages. To find a complete listing of computer labs’ locations, hours, printing information and hardware/software availability, visit computerlabs.ku.edu.

Media Production Studio

A recent addition to the Budig 10 Computer Lab, the Media Production Studio provides digital video editing and graphic design equipment and software for all KU students, including state-of-the-art Macs, HD video cameras and digital still cameras, a portable chroma “green” screen, and more. Knowledgeable staff can answer your questions and help get you started on your multimedia project. Learn more about the Media Production Studio.

Training

KU IT offers free training sessions throughout the year to students use a variety of software packages more effectively. We have regularly-scheduled workshops that are open to anyone, as well as group sessions or individual consultations that can be customized to meet your needs. Visit our training webpage to find out more and to see a listing of workshops.

Computer Security

Sophos Antivirus software is free for all KU staff, faculty and students. For information on virus identification, removal and to download Sophos, visit security.ku.edu. To learn more about protecting yourself in the digital world, become a fan of BeSeKUre on Facebook (facebook.com/BeSeKUre).

 


What's New

Print from Anywhere
Print from your own personal computer or laptop to multifunction devices located in computer labs, libraries and other campus locations.

Wireless Expansion
We are strategically expanding JAYHAWK secure wireless Internet access on campus to provide more options for where you can work and study on campus untethered from cords and cables.

Media Production Studio
This new multi-media lab features powerful design, video and imaging tools and software, including high-definition video cameras, a portable “green screen,” powerful Macs with video editing and graphic design software, a sound-proof recording booth, and more.
 

Technology Help
IT Knowledgebase
Knowledge Base
FAQs & more
Phone support
785-864-8080
Phone support
itcsc@ku.edu
itcsc@ku.edu
Support via email
Virtual Service Desk
Virtual Service Desk
Online help

Have comments or ideas on how we can serve you better? Send us your feedback!

 

One of 34 U.S. public institutions in the prestigious Association of American Universities
26 prestigious Rhodes Scholars — more than all other Kansas colleges combined
Nearly $290 million in financial aid annually
1 of 9 public universities with outstanding study abroad programs.
—U.S. News & World Report
46 nationally ranked graduate programs.
—U.S. News & World Report
Top 50 nationwide for size of library collection.
—ALA
$275 million in externally funded research expenditures
23rd nationwide for service to veterans —"Best for Vets," Military Times