When You Arrive On Campus
KU Information Technology provides many services and products to help you throughout your academic career, including KU email account, the Kyou Portal, the KU wireless network, computer labs, Blackboard, and Hawk Drive.
Accessing KU Email
Outlook Web App (OWA) allows you to check your email from any computer with an Internet connection and a web browser. You can easily access it by logging on at mail.ku.edu. You can also check your email through a variety of mobile devices and email clients. For configuration instructions or to find out more information, please visit email.ku.edu.
The Kyou Portal is your gateway to in formation at KU. Use the Kyou Portal to access services such as Enroll and Pay, grade reports, student elections, parking permits and much more. You can easily access the Kyou Portal by logging on to portal.ku.edu.
Hawk Drive provides a secure way for you to share files, store files, and collaborate with classmates here at KU and beyond. Hawk Drive is compatible with both Windows and Mac Platforms, using either Internet Explorer or Firefox web browsers, and it is available to you anywhere via a web browser. Visit hawkdrive.ku.edu to log in and find out more about this free service.
Blackboard is a web-based software package that makes it easy for instructors to use online tools and resources for teaching. Some instructors choose to post materials or a syllabus as a first step, while others begin by using the online gradebook. Some faculty members are using Bb to teach courses completely online, some are using it to supplement classroom (face-to-face) instruction, and some are creating courses known as “hybrids” that are a combination of face-to-face and online instruction.
Sophos Antivirus software is free for all KU staff, faculty and students. For information on virus identification, removal and to download Sophos, visit security.ku.edu or call (785) 864-8080. If you want to learn more about protecting yourself in the digital world, you can also become a fan of Be SeKUre on Facebook (facebook.com/BeSeKUre) or sign up for free cyber security workshops at www.infotraining.ku.edu.
Technical Support and Help at KU
Have questions? The KU IT Knowledgebase provides technical support 24 hours a day, 7 days a week at kuknowledgebase.ku.edu. The KU IT Customer Service Center is also available to help answer questions—call (785) 864-8080 or email firstname.lastname@example.org. For a full listing of technology services and resources available, visit our services page.
Free access to the secure KU wireless network is available in most academic campus locations, including classroom buildings, libraries and the student unions. For a complete map and connection instructions, visit our wireless page.
There are over 25 public computer labs on KU’s campus that provide access to email, Internet and a variety of software packages. To find a complete listing of computer labs’ locations, hours, printing information and hardware/software availability, visit computerlabs.ku.edu.
Media Production Studio
A recent addition to the Budig 10 Computer Lab, the Media Production Studio provides digital video editing and graphic design equipment and software for all KU students, including state-of-the-art Macs, HD video cameras and digital still cameras, a portable chroma “green” screen, and more. Knowledgeable staff can answer your questions and help get you started on your multimedia project. Learn more about the Media Production Studio.
KU IT offers free training sessions throughout the year to students use a variety of software packages more effectively. We have regularly-scheduled workshops that are open to anyone, as well as group sessions or individual consultations that can be customized to meet your needs. Visit our training webpage to find out more and to see a listing of workshops.
Sophos Antivirus software is free for all KU staff, faculty and students. For information on virus identification, removal and to download Sophos, visit security.ku.edu. To learn more about protecting yourself in the digital world, become a fan of BeSeKUre on Facebook (facebook.com/BeSeKUre).