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When You Arrive On Campus

KU Information Technology provides many services and products to help you throughout your academic career, including KU email account, the myKU Portal, the KU wireless network, computer labs, Blackboard, and Hawk Drive.

Accessing KU Email

Outlook Web App (OWA) allows you to check your email from any computer with an Internet connection and a web browser. You can easily access it by logging on at You can also check your email through a variety of mobile devices and email clients. For configuration instructions or to find out more information, please visit

myKU Portal

The myKU Portal is your gateway to in formation at KU. Use the myKU Portal to access services such as Enroll and Pay, grade reports, student elections, parking permits and much more. You can easily access the myKU Portal by logging on to

Hawk Drive

Hawk Drive provides a secure way for you to share files, store files, and collaborate with classmates here at KU and beyond. Hawk Drive is compatible with both Windows and Mac Platforms, using either Internet Explorer or Firefox web browsers, and it is available to you anywhere via a web browser. Visit to log in and find out more about this free service.


Blackboard is a web-based software package that makes it easy for instructors to use online tools and resources for teaching. Some instructors choose to post materials or a syllabus as a first step, while others begin by using the online gradebook. Some faculty members are using Bb to teach courses completely online, some are using it to supplement classroom (face-to-face) instruction, and some are creating courses known as “hybrids” that are a combination of face-to-face and online instruction. Visit to log in and view course materials online.

Computer Security

Sophos Antivirus software is free for all KU staff, faculty and students. For information on virus identification, removal and to download Sophos, visit or call (785) 864-8080. If you want to learn more about protecting yourself in the digital world, you can also become a fan of Be SeKUre on Facebook ( or sign up for free cyber security workshops at

Technical Support and Help at KU

Have questions? The KU IT Knowledgebase provides technical support 24 hours a day, 7 days a week at The KU IT Customer Service Center is also available to help answer questions—call (785) 864-8080 or email For a full listing of technology services and resources available, visit our services page.

Wireless Access

Free access to the secure KU wireless network is available in most academic campus locations, including classroom buildings, libraries and the student unions. For a complete map and connection instructions, visit our wireless page.

Computer Labs

There are over 25 public computer labs on KU’s campus that provide access to email, Internet and a variety of software packages. To find a complete listing of computer labs’ locations, hours, printing information and hardware/software availability, visit

Media Production Studio

A recent addition to the Budig 10 Computer Lab, the Media Production Studio provides digital video editing and graphic design equipment and software for all KU students, including state-of-the-art Macs, HD video cameras and digital still cameras, a portable chroma “green” screen, and more. Knowledgeable staff can answer your questions and help get you started on your multimedia project. Learn more about the Media Production Studio.


KU IT offers free training sessions throughout the year to students use a variety of software packages more effectively. We have regularly-scheduled workshops that are open to anyone, as well as group sessions or individual consultations that can be customized to meet your needs. Visit our training webpage to find out more and to see a listing of workshops.

Computer Security

Sophos Antivirus software is free for all KU staff, faculty and students. For information on virus identification, removal and to download Sophos, visit To learn more about protecting yourself in the digital world, become a fan of BeSeKUre on Facebook (


KU IT on Twitter  KU IT on Facebook  KU IT on Google Plus


WOW customers are currently experiencing problems accessing KU resources. Access through other internet service providers appears to be working normally.

Helpful Services

Print from Anywhere
Print from your own personal computer or laptop to multifunction devices located in computer labs, libraries and other campus locations.

Media Production Studio
This new multi-media lab features powerful design, video and imaging tools and software, including high-definition video cameras, a portable “green screen,” powerful Macs with video editing and graphic design software, a sound-proof recording booth, and more.

Technology Help

Call KU IT Customer Support

Phone support

Email KU IT Customer Support
Support via Email

Faculty/Staff Support

Faculty/Staff Support
Technology Support Centers

KU IT Knowledge Base

Knowledge Base
FAQs & More

Virtual Service Desk

Virtual Service Desk
Online Help

Comments or ideas on how we can serve you better? Send us your feedback!

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