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IT News

Wireless maintenance in Residence Halls

Service Maintenance ended. Apogee has authenication working for wifi in the residence halls.

MI 637754: Apogee has extended the service maintenance after running into unexpected difficulties. No ETA has been provided


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KU IT on Twitter  KU IT on Facebook  KU IT on Instagram

07/09/2021

Some users are currently experiencing problems with dorm Jayhawk connections, as well as some network enabled card readers in residence halls. To clarify, Resnet user ids are working, just not the Jayhawk connections. KU IT support staff are working to resolve the problems and will provide more information as it becomes available.  If you have new information not included here, please contact IT CSC at 864-8080.  Please visit www.technology.ku.edu for updates.

 

 

KU Information Technology

www.technology.ku.edu

Technology Help

Call KU IT Customer Support

785-864-8080
Phone support
Multi-factor authentication and password reset help 24 hours a day.

Email KU IT Customer Support

itcsc@ku.edu
Support via Email

Faculty/Staff Support

Faculty/Staff Support
Technology Support Centers

KU IT Knowledge Base

Knowledge Base
FAQs & More

Submit Help Ticket

Submit Help Ticket
Online Help

Call KU IT Customer Support

913-897-8459 (option 1)
Phone support

Email KU IT Customer Support

kuec_support@ku.edu
Support via Email

KU IT Knowledge Base

Knowledge Base
FAQs & More

Request Edwards IT Support

Request Edwards IT Support
Online Help

Comments or ideas on how we can serve you better? Send us your feedback!


KU IT on Twitter  KU IT on Facebook  KU IT on Instagram

07/09/2021

Some users are currently experiencing problems with dorm Jayhawk connections, as well as some network enabled card readers in residence halls. To clarify, Resnet user ids are working, just not the Jayhawk connections. KU IT support staff are working to resolve the problems and will provide more information as it becomes available.  If you have new information not included here, please contact IT CSC at 864-8080.  Please visit www.technology.ku.edu for updates.

 

 

KU Information Technology

www.technology.ku.edu

Technology Help

Call KU IT Customer Support

785-864-8080
Phone support
Multi-factor authentication and password reset help 24 hours a day.

Email KU IT Customer Support

itcsc@ku.edu
Support via Email

Faculty/Staff Support

Faculty/Staff Support
Technology Support Centers

KU IT Knowledge Base

Knowledge Base
FAQs & More

Submit Help Ticket

Submit Help Ticket
Online Help

Call KU IT Customer Support

913-897-8459 (option 1)
Phone support

Email KU IT Customer Support

kuec_support@ku.edu
Support via Email

KU IT Knowledge Base

Knowledge Base
FAQs & More

Request Edwards IT Support

Request Edwards IT Support
Online Help

Comments or ideas on how we can serve you better? Send us your feedback!

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