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07/05/20 - Identity management systems unavailable 4 - 10 a.m. on July 5

 

KU IT will update its identity management systems on July 5. Please do not attempt the following activities during this time:

  • Changing passwords.
  • Creating or changing an email alias.

Attempts to change email aliases and passwords during this time will result in a message stating the system is down. 

Important Note: If your password is set to expire on July 5, we recommend that before that you do one of the following on or before July 4:

  1. Go to myidentity.ku.edu/password and change your password.
  2. Use the Control-Alt-Del > “Change a password” option on a KU-owned computer. NOTE: You must using the KUAnywhere VPN when you do this. 

If you have questions or concerns, please contact the KU IT Customer Service Center at 785-864-8080 or itcsc@ku.edu


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