connect. communicate. collaborate.
  • Home
  • End-of-Semester Spring 2020 Faculty Newsletter

End-of-Semester Spring 2020 Faculty Newsletter

Stay at home, stay safe Jayhawks!

FACULTY END-OF-SEMESTER TECH TIPS 

You’re just about there! Congratulations on making it through what is likely one of the strangest and most difficult teaching and work transitions in history. You should be proud of your resilience and hard work. Here are our quick tips for end-of-semester success:

If you need help with Blackboard, uploading grades, or want to get started on your summer courses, KU IT, the Center for Online and Distance Learning and the Center for Teaching Excellence are all here to support you:

  • Our Educational Technologists can help you with end-of-semester questions, as well as help you refine your online courses, particularly heading into summer session.
  • KU’s remote teaching and work website, remote.ku.edu, is full of useful information and is continually updated.
  • Our Media Production Studio is available to help you refine use of video and other media in your courses as you prepare for summer session.
     


KU ONLINE DIRECTORY MAKEOVER

The KU Online Directory will get a makeover on May 20. In addition to a fresh look, searching for students and faculty/staff phone numbers will require logging in using your KU Online ID and password to better protect privacy. And, a new alphabetical listing of departments will help you find faculty and staff who work within each unit. Check out the new KU Online Directory on May 21. 
 



COMING SOON: NEW VIRTUAL CAMPUS ENVIRONMENT

KU IT will soon make Microsoft Teams available to all students, faculty and staff. Teams will be the cornerstone for a new virtual environment where Jayhawks near and far can connect, collaborate and engage with each other and with KU. Provost Bichelmeyer has created a campus workgroup that is currently developing the framework for her vision of a shared Jayhawk experience anywhere in the world. More information coming soon! 
 



REMINDER: TECH RESOURCES AND HELP AVAILABLE

KU IT remains ready and willing to help you with your tech needs as we continue to work remotely during the transition back to campus.

  • You are encouraged to talk with your department about bringing your desktop workstation (if you use one), extra monitors and other peripherals home so you are able to work as you do normally while on campus.
  • KU IT still has loaner laptops available so you don’t have to use your personal computer. And we have Wi-Fi hotspots if your home internet connection doesn’t provide sufficient bandwidth. (For tips on how to resolve bandwidth issues, visit remote.ku.edu/access.)
  • Visit help.ku.edu for information on the KU’s Emergency Aid Network, as those resources may be able to help you on a personal level.

If you need help learning new technology or need support for existing technology:

  • Our Technology Support Center staff is available to help, just as when you were on campus. Most help can be provided remotely.
  • The IT Customer Service Center is also available to help at itcsc@ku.edu or 785-864-8080.
  • Howto.ku.edu offers a wide array of resources, including PDF quick-start guides for various services and tools, to help you master KU’s software and service offerings.

 





KU IT on Twitter  KU IT on Facebook  KU IT on Instagram

08/10/2020

Some users on west campus are currently experiencing a power outage. Facilities is working to repair the problems and will provide more information as it becomes available.  

Technology Help

Call KU IT Customer Support

785-864-8080
Phone support
Multi-factor authentication and password reset help 24 hours a day.

Email KU IT Customer Support

itcsc@ku.edu
Support via Email

Faculty/Staff Support

Faculty/Staff Support
Technology Support Centers

KU IT Knowledge Base

Knowledge Base
FAQs & More

Submit Help Ticket

Submit Help Ticket
Online Help

Call KU IT Customer Support

913-626-9619
Phone support

Email KU IT Customer Support

kuec_support@ku.edu
Support via Email

KU IT Knowledge Base

Knowledge Base
FAQs & More

Request Edwards IT Support

Request Edwards IT Support
Online Help

Comments or ideas on how we can serve you better? Send us your feedback!

KU Today