connect. communicate. collaborate.
  • Home
  • End-of-Semester Spring 2020 Student Newsletter

End-of-Semester Spring 2020 Student Newsletter

Stay home, stay safe Jayhawks!


KU IT’S END-OF-SEMESTER TECH TIPS 

Well, you’re just about there! Congratulations on making it through what is likely one of the strangest and most difficult college semesters in history. You should be proud of your resilience and hard work. Paying attention to the details will ensure you don’t just finish the term, but that you also finish strong. Here are our quick tips for your end-of-semester success:

  1. Back up your files. Make sure files are set to automatically back up to OneDrive for Business or another cloud solution. If not, manually back up your essential files and folders! (All Jayhawks have access to 1 TB of storage through OneDrive for Business.)
  2. While you’re at it: Check your OneDrive. Make sure you have a good synced copy of your files in your OneDrive for Business.
  3. Manually save often. We cannot stress this enough: Don’t rely on autosave, and don’t let inspiration while typing distract you from the fact that you need to click that little disk icon over and over and over.
  4. Pay attention during online finals. You may need to save often during online finals, too. Some platforms may not autosave your work as you go along. Also, be aware of the time. Some platforms may log you off after a certain period. Don’t risk losing your hard work: save, save, save!
  5. Don’t get caught with an expired password next week. If your password will expire next week or even this summer, be proactive and change your password now by going to myidentity.ku.edu and clicking on “Change Password.”  
  6. Test any presentations beforehand. If your final involves a live presentation, make sure your materials are ready and you know how to present over the platform your professor uses. Run through your presentation with a friend, family member or classmate. You’ll be glad you did! Remember, there are a wide array of helpful guides and resources available on Zoom and Teams.

Now, get lots of sleep, drink plenty of water, eat heathy foods and you’ll do great! Rock chalk!

 



GRADUATING? SAVE YOUR FILES!

Graduating students lose access to most KU services and accounts, including KU email, Microsoft Office 365 and OneDrive for Business, 210 days after leaving the University. If you want to keep any emails or files, be sure to back up the data to your own personal file storage service or device before you lose access. You will receive reminder emails 60, 30 and seven days before you lose access to files and your KU email account.

Much of your data left on KU servers and accounts will eventually be deleted. You will never lose access to your KU Online ID or Enroll & Pay, so you can continue accessing academic, financial and other information in the future. Learn more about personal accounts at KU.

2020 Graduates: Though commencement is affected by the coronavirus outbreak, you and your special day are important to all of KU. Learn more about what KU is doing to honor you and your class at commencement.ku.edu.


 



KU ONLINE DIRECTORY MAKEOVER

The KU Online Directory will get a makeover on May 20. In addition to a fresh look, searching for students and faculty/staff phone numbers will require logging in using your KU Online ID and password to better protect privacy. And, a new alphabetical listing of departments will help you find faculty and staff who work within each unit. Check out the new KU Online Directory on May 21. 

 



COMING SOON: NEW VIRTUAL CAMPUS ENVIRONMENT

KU IT will soon make Microsoft Teams available to all students, faculty and staff. Teams will be the cornerstone for a new virtual environment where Jayhawks near and far can connect, collaborate and engage with each other and with KU. Provost Bichelmeyer has created a campus workgroup that is currently developing the framework for her vision of a shared Jayhawk experience anywhere in the world. More information coming soon! 

 



REMINDER: TECH RESOURCES AND HELP AVAILABLE

The end of the semester is in sight, and KU IT remains ready and willing to help you with your tech needs!

  • For those planning to take a summer course, we can offer a loaner laptop for those without access to a computer or who may be sharing a family computer. Please see the “Computer Access” section at remote.ku.edu/access for details.
  • KU has found discounted internet and Wi-Fi resources available for those who do not have internet access at home, or those whose home internet connection doesn’t provide sufficient bandwidth. Information is available at remote.ku.edu/access.
  • Please visit help.ku.edu for information on KU’s Emergency Aid Network, as those resources may be able to help you bridge technology gaps.

If you need technical assistance or other learning resources:

  • The IT Customer Service Center is available to help at itcsc@ku.edu or 785-864-8080.
  • Howto.ku.edu offers a wide array of resources, including PDF quick-start guides for various services and tools, to help you master KU’s software and service offerings.
  • Technical help is available 24/7 through our Knowledge Base.
  • In addition to technology resources, remote.ku.edu provides other information and tips for successful online learning.

 




KU IT on Twitter  KU IT on Facebook  KU IT on Instagram

Technology Help

Call KU IT Customer Support

785-864-8080
Phone support
Multi-factor authentication and password reset help 24 hours a day.

Email KU IT Customer Support

itcsc@ku.edu
Support via Email

Faculty/Staff Support

Faculty/Staff Support
Technology Support Centers

KU IT Knowledge Base

Knowledge Base
FAQs & More

Submit Help Ticket

Submit Help Ticket
Online Help

Call KU IT Customer Support

913-626-9619
Phone support

Email KU IT Customer Support

kuec_support@ku.edu
Support via Email

KU IT Knowledge Base

Knowledge Base
FAQs & More

Request Edwards IT Support

Request Edwards IT Support
Online Help

Comments or ideas on how we can serve you better? Send us your feedback!

KU Today