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​ Lync for Mac

To learn how to use Microsoft Lync 2011 for Mac, click on the titles below or use the navigation in the left sidebar. You can also view and download the complete instructions for Lync 2011 for Mac (PDF). Individual sections on the website may include an instructional video demonstrating the steps. In addition, you can download and print the following Quick Start Guides:

Getting Started

  • Install Lync
  • Signing in and signing out

Presence - video

  • What is Presence?
  • Social update
  • Availability

Contacts & Groups - video

  • Find someone
  • Add a contact to your Lync contact list
  • Create groups for people you regularly get in touch with
  • Rename a group

Instant Messaging - video

  • Send an instant message to one person
  • Share a file or image using instant message
  • Send an instant message to many people
  • Invite another contact to a conversation
  • Send separate instant messages to different people
  • Add voice to a conversation
  • Add video to a conversation
  • End a conversation
  • View previous conversations and missed messages

Privacy - video

  • Blocking contacts
  • What to share using Lync

Voice & Video - video


  • Understand your voice options: integrated audio and dial-in conferencing
  • Select and test your audio device
  • Call one person
  • Call more than one person
  • Answer a conference call invitation Invite others to an ongoing call
  • Add voice to an IM conversation
  • Manage call features (mute, call hold, end call)
  • Request a conference call number


  • Using a webcam
  • Start a video call 
  • Accept a video call
  • Change video display options
  • Add video to an IM conversation

Online Meetings  - videos

  • Start an unscheduled or impromptu meeting
  • Schedule an online meeting
  • Change meeting access and presenter options
  • Join a scheduled online meeting
  • Join an unscheduled meeting
  • Connect to meeting audio Invite people who don't have Lync installed
  • Leave a meeting
  • Schedule a meeting on behalf of someone else


  • Share your desktop
  • Share a PowerPoint Stop
  • Send and receive files

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Skype for Business Information for PC Users

Skype With The World

Do you have friends or family that use Skype for Business at other universities or organizations?

KU has open federation for Skype for Business, which means you can connect with friends and colleagues at more than 850 organizations around the world that also offer open federation. You can add a non-KU person at an open federation site to your contacts list and immediately begin a chat or S4B-to-S4B voice or video call. Check the Skype Directory to find organizations that have Skype for Business open federation.

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