connect. communicate. collaborate.

Getting Started

Install Lync

For KU-issued computers: Contact your department technical staff to get Lync installed.

For personal computers: You can find information about downloading Lync online at technology.ku.edu/software/microsoft-lync.


Sign in

To sign in to Lync:

  1. Locate the Lync application. Lync will be located in your Applications folder under Microsoft Lync. To find your applications folder, click anywhere on your desktop. You will see the Finder menu at the top of your screen. Select Go then Applications. Look for Lync under Microsoft Lync.
  2. Launch Lync by double-clicking the Microsoft Lync application.
  3. By Sign in Address, enter your primary KU email address.
  4. Leave Sign in as: Automatic.
  5. By Username, enter your KU Online ID.
  6. By Password, enter your KU online password.

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Skype for Business Information for PC Users

Skype With The World

Do you have friends or family that use Skype for Business at other universities or organizations?

KU has open federation for Skype for Business, which means you can connect with friends and colleagues at more than 850 organizations around the world that also offer open federation. You can add a non-KU person at an open federation site to your contacts list and immediately begin a chat or S4B-to-S4B voice or video call. Check the Skype Directory to find organizations that have Skype for Business open federation.

Technology Help

Call KU IT Customer Support

785-864-8080
Phone support

Email KU IT Customer Support

itcsc@ku.edu
Support via Email

Faculty/Staff Support

Faculty/Staff Support
Technology Support Centers

KU IT Knowledge Base

Knowledge Base
FAQs & More

Submit Help Ticket

Submit Help Ticket
Online Help

Call KU IT Customer Support

913-626-9619
Phone support

Email KU IT Customer Support

kuec_support@ku.edu
Support via Email

KU IT Knowledge Base

Knowledge Base
FAQs & More

Request Edwards IT Support

Request Edwards IT Support
Online Help

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