09/21/20 - Service Update: MS Teams calls resolved
Issues with calls through MS Teams have been resolved. If you continue to experience any problems with MS Teams services, please contact KU IT Customer Service Center at 785-864-8080.
IT Service Updates
09/25/20 - Service Alert: Power Outage
KU IT is advising of a power outage on campus that has affected some IT services. Facilities Services staff are working to ensure power is restored on campus. We will provide any updates on IT services if information becomes available.
09/28/20 - Error accessing Microsoft services - Resolved
Issues with Microsoft 365 services have been resolved.
10/07/20 - Microsoft Outlook and Teams connectivity issues
Issues with M365 Outlook and Teams have been resolved.
10/28/20 - CMS content edits restored
CMS service has been restored. . The ticket number for this incident is INC9584714. If you have any further information not included here, please contact IT CSC at 864-8080.
10/30/20 - Utility Outage On Campus Restored
Power service has been restored to all buildings affected.
11/11/20 - KU Web Services have been restored
Issues with KU web services have been resolved.
Technology Help
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785-864-8080
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itcsc@ku.edu
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Faculty/Staff Support
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Knowledge Base
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Submit Help Ticket
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913-626-9619
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kuec_support@ku.edu
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Knowledge Base
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Request Edwards IT Support
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