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KU IT Services

IT Services for Graduate Students

Click on the service titles below to learn more

 

Antivirus

Download free anti-virus software for home and office computers, get updates and view alerts.

Audio/Video Editing

KU's Media Production Studio provides equipment, workspace and software for students and faculty to shoot, edit and produce digital projects.

Blackboard

Blackboard is KU's learning management system. Blackboard allows instructors to manage and deliver course materials online.

Classroom Response Clickers

Classroom Response Clickers (iClicker) are handheld, wireless, voting devices allows instructors and students to dynamically interact through questions and answers in real time.

Computer Labs

Information about computer lab locations, hours, software installed in public labs across campus, lab policy, lab reservations, and more.

Computer Lab Availability

See the number of available computers in select computer labs.

Computer Security

The KU IT Security Office provides security information, analysis, risk management and mitigation, awareness and guidance to help protect the University's information assets and technology environment.

Customer Support

KU IT provides a wide variety of support services for faculty, staff and students. Find out who to contact for technology help.

Degree Progress Report

KU’s Degree Progress Report form provides students with a quick overview of classes taken and requirements fulfilled.

Distribution/Group Lists

KU IT offers two list serving methods: KU Group Lists and Mailman. Review the differences between the services to determine which option best suits your needs.

eduroam

KU has joined a global consortium of nearly 6,000 institutions offering quick and easy access to local Wi-Fi networks via eduroam, a network access system developed for the international research and education community.

Email – Mobile Access

All KU email accounts are accessible on mobile devices via the KU Outlook Web App. You can also sync your KU email and calendar to your mobile device via Exchange ActiveSync.

Email - Personal

KU provides students, faculty and staff with 2 GB email accounts. A KU email account is automatically created when you set up a KU Online ID.

Email – Security/Encryption

Digital credentials are available for all current KU faculty, staff, and student staff. KU uses DigiCert certificates for email signing and encryption.

Enroll & Pay

Enroll & Pay is KU's Student Information System. Enroll online, check your grades, pay tuition, put money on your KU card, and more.

File Storage Overview

KU IT provides file storage resources to meet individual, group and research needs.

Firewall Management

The KU IT Security Office provides security information, analysis, risk management and mitigation, awareness and guidance to help protect the University's information assets and technology environment.

Housing Wi-Fi & Cable TV

KU partners with Apogee (ResNet) to provide advanced network services and cable TV to campus residence halls, scholarship halls and on-campus apartments.

Internet & Network Services

The KU campus data network provides for over 15,000 faculty, staff, and student connections. KU IT is responsible for the engineering, design, installation and ongoing day-to-day operation and maintenance of all internet systems on campus.

IT Customer Support

KU IT provides a wide variety of support services for faculty, staff and students. Find out who to contact for technology help.

KU Anywhere (VPN)

KU Anywhere, KU’s virtual private network (VPN), provides secure access to resources on the KU network from off campus locations. Service available to faculty (including emeriti), staff, GTAs and GRAs.

KU Card

Use your KU Card to pay for meals, lab printing, check out Library books, and more.

KU Directories

KU provides the following directory services: KU Online Directory, KU People Search, KU Telephone Directory Assistance.

KU IT Knowledge Base

The KU IT Knowledge Base is an ever-growing collection of self-help articles about campus technology services. Search by topic or software to find solutions and walkthroughs for common IT tasks and issues.

KU IT Security Office

The KU IT Security Office provides security information, analysis, risk management and mitigation, awareness and guidance to help protect the University's information assets and technology environment.

KU Online ID & Password

Manage your KU Online ID and password, your keys to accessing most of KU's online services including: KU email, Blackboard, Enroll & Pay, myKU Portal, and many more.

KU Software Web Store

KU students, faculty and staff can download free and discounted software through the KU Software Web Store. Log in with your KU Online ID to see what software is available based on eligibility.

Lecture Capture

KU’s Lecture Capture service uses Echo360 appliances and software to enable faculty to schedule automatic recordings of lectures or presentations. Students can view those recordings and interact with others online regarding course material covered in the recordings.

Media Production Studio

KU's Media Production Studio provides equipment, workspace and software for students and faculty to shoot, edit and produce digital projects.

Microsoft Imagine Academy (formerly IT Academy)

KU faculty, staff and students have free access to Microsoft Imagine Academy, a learning site that features online courses on Microsoft’s most popular software, including Excel, Word, PowerPoint, OneNote, Project, SharePoint, Access, and more.

Multimedia Equipment Checkout

KU IT Media Production Studio offers a variety of multimedia equipment for checkout by faculty, staff and students including: DSLR cameras, video cameras, microphones, hard drives, iPads and accessories.

myKU Portal

The myKU portal is a central hub for information and online services at KU. myKU makes it easy for students, faculty and staff to access many of KU's online services all from a single location.

Organizational Websites

KU IT provides website solutions to meet the various needs of departments, organizations and individuals.

Password Management

Manage your KU Online ID and password, your keys to accessing most of KU's online services including: KU email, Blackboard, Enroll & Pay, myKU Portal, and many more.

Personal Websites

KU IT provides website solutions to meet the various needs of departments, organizations and individuals.

Print From Anywhere

KU’s Print from Anywhere service allows users to print from their computers or mobile devices to multifunction printers located in computer labs, libraries and other campus locations.

Print, Copy & Scan

See printing, copying and scanning options available on campus for students, faculty, staff and visitors.

Recording Booth

KU's Media Production Studio provides equipment, workspace – including a 1-person sound booth for audio recording - and software for students and faculty to shoot, edit and produce digital projects.

Research File Storage

Research File Storage provides easily accessible file storage and sharing services to KU research projects, research groups and service labs.

Rock Chalk Central

Looking to get involved at KU? Explore 600+ student organizations or register your organization at KU's Rock Chalk Central (managed by KU SILC).

Schedule of Classes

Schedule of classes offered at KU, including how many seats are available.

Screen Capture/Recording

Camtasia is a powerful, yet easy-to-use screen recorder. Record what you see and do on-screen, customize and edit content, and share your videos with viewers on nearly any device.

Skype for Business

Microsoft Skype for Business (formerly "Lync") allows you to communicate and connect with colleagues using chat, voice, video and online meetings through a consistent user experience across computers, laptops, smartphones and tablets.

Training & Workshops

KU IT offers free training and workshops throughout the year to help faculty, staff and students use a variety of software packages more effectively.

Video Services

KU IT offers a variety of video services for faculty, staff and students in support of learning, scholarship and creative endeavor.

Virtual Lab

Via KU’s Virtual Lab, students can access some of the most popular campus computer lab applications on computers and mobile devices anywhere they have an Internet connection.

Websites

KU provides website solutions to meet the various needs of departments, organizations and individuals.

Wi-Fi

KU IT provides wireless Internet (Wi-Fi) service options for anyone needing access while on campus.

Wi-Fi While Traveling

KU has joined a global consortium of nearly 6,000 institutions offering quick and easy access to local Wi-Fi networks via eduroam, a network access system developed for the international research and education community.


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Technology Help

Call KU IT Customer Support

785-864-8080
Phone support

Email KU IT Customer Support

itcsc@ku.edu
Support via Email

Faculty/Staff Support

Faculty/Staff Support
Technology Support Centers

KU IT Knowledge Base

Knowledge Base
FAQs & More

Virtual Service Desk

Virtual Service Desk
Online Help

Call KU IT Customer Support

913-626-9619
Phone support

Email KU IT Customer Support

kuec_support@ku.edu
Support via Email

KU IT Knowledge Base

Knowledge Base
FAQs & More

Request Edwards IT Support

Request Edwards IT Support
Online Help

Comments or ideas on how we can serve you better? Send us your feedback!

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