Call Ringing Options
There are a few options you can take advantage of to better hear and receive your calls. These include:
- Setting up a secondary ringer - This means that your audible incoming call notifications will play both on your default device (usually your headset) and a secondary device that you choose (usually your computer speakers).
- Setting up Call Forwarding - This means that the call will not ring at your number but instead be forwarded to another number, contact, team, or go to voicemail.
- Setting up Simultaneous Ring - This means that calls made to your number will ring at both your number/computer
You can choose for forwarding and simultaneous ring to occur:
- All the time (default), or
- During work hours (set in Outlook)
You forward incoming calls by setting up forwarding rules. You can forward calls to:
- Voicemail, or
- Another number or to another contact, or a
You can also choose to delay the simultaneous ring so that it first rings for 5-10 seconds before ringing for the at another number, delegate, contact, or team.
Setting up a secondary ringer (PC)
If you have a headset plugged into your computer that you use occasionally for voice and video calls, you might miss audible notifications of incoming messages. When you set up a secondary ringer, the notification sound will play on both your headset and your device of choice, most likely your computer speakers.
- Launch Skype for Business.
- In the lower left corner of the interface, click on the drop-down by the icon with your audio device. Select Audio Device Settings.
- Toward the bottom of the panel, select the check box by Also ring and make sure your speakers are checked.
- Click OK to save.