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Update on IT Services

Dear Colleagues,

KU Information Technology is continually working to identify and implement new technologies and services to support the University community, and we are committed to keeping you informed about new initiatives on the horizon and the status of projects. 

We are working with various University partners on a number of exciting projects to support KU’s Bold Aspirations and Changing for Excellence:

•    KU IT Technology Instruction & Engagement ― During the Bold Aspirations Strategic Summits, many of you suggested a group that can help bridge what is available in terms of technology solutions and technology services at KU. We have such a group. This IT Services group has been working with deans, directors and department chairs to make new technology solutions available and leverage existing technology in new ways to support your work. 

This new group is already receiving appreciation. At the Strategic Summit on Jan. 27, a faculty member recognized Jeff Lewis in Technology Instruction & Engagement as the key to her success in using Adobe Connect in her online master’s program. KU IT Technology Instruction & Engagement, under the direction of Ann Ermey and managed by Anne Madden Johnson, is working to expand training for faculty and staff on a wide range of technology solutions and options. For example, support on tools such as Apple TV in the classroom and multimedia production assistance to enhance teaching and learning in a more interactive environment. Tell us what you need by calling 864-0410 or e-mail itconsulting@ku.edu!

•    Jayhawk Wireless ― Demand for wireless on our campuses is growing exponentially, and KU Information Technology is committed to increasing capacity and coverage to meet the needs of the University community. We are currently working on expanding outdoor wireless hotspots along Jayhawk Boulevard, with the goal of seamless coverage on campus. Secure outdoor wireless will be available on Jayhawk Blvd. and Potter Lake by the end of the spring semester.

•    Print from Anywhere ― Our new, secure, Web-based solution will allow you to print your documents from home, the coffee shop or anywhere you have Internet access and pick them up at one of our computer labs or other campus locations, such as the library. A group of approximately 109 students, faculty and staff are piloting the service now. If you want to join this group, please let us know. In addition to the web-printing service, we are adding 10 new print locations with multi-function devices where you can conveniently print, copy or scan documents. We expect to have several new multi-function devices installed around campus and will begin beta testing the web-based printing service by March 26.

•    Free and Discounted Software ― KU IT has negotiated with vendors to provide many free or discounted software solutions for you to use at work and at home. An example of work-related software is the Statistical Analysis Software that many of you use every day. This important software for Teaching and Research now comes with unlimited licenses at no additional cost to the University. In addition to the unlimited licenses for Windows and Windows Servers, the agreement provides for installation on two additional operating systems: Linux and Solaris. 

You also can get software for your home computer, including free antivirus software and discounts on Microsoft Office and on Windows upgrades. For more information, go to http://bit.ly/kusoftware.
•    Streaming Media ― Sharing video and other rich-media course content provides opportunities for a more engaging learning environment. Our new multimedia tool, Kaltura, makes sharing content even easier, by allowing you to easily upload and add videos to your courses without leaving Blackboard. The new service also allows you to manage more of your content yourself, without dependence on KU IT support staff. Of course, KU Information Technology staff is always available to help you with Kaltura and other technology solutions. We are working with faculty to transition content from Sorenson 360 to Kaltura by early August. More information is available at http://bit.ly/zV1DHs

I appreciate the hard work of KU IT staff members and our campus partners in driving these initiatives and delivering results for the University community. We will continue to provide progress updates as we roll out these and other initiatives. As always, if you have any questions or ideas, don’t hesitate to contact me.

Thanks,

Bob Lim
Chief Information Officer
University of Kansas


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