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Service Updates

Departmental websites, KU Groups websites, and Community Toolbox will experience an outage of approximately 5 minutes between 6 - 9 p.m on Friday, September 11 while undergoing routine maintenance.


ListProc service is now available.

Holiday Hours

The IT Customer Service Center and the Campus Public Computing Labs will be observing holiday hours on Labor Day.

Customer Service Center:
Sunday, Sept. 6 - Regular hours
Monday, Sept. 7 - CLOSED
Tuesday, Sept. 8 - Resume regular hours

Budig Public Computing Lab:
Sunday, Sept. 6 - Regular hours
Monday, Sept. 7 - Open noon to midnight
Tuesday, Sept. 8 - Resume regular hours

Computing Labs in Campus Libraries:
Check the Libraries website for holiday hours.

NOTE:  KU's Virtual Lab service gives students 24/7 access to the most popular public computer lab software from their own computer or mobile device.

Email upgrade at KU brings changes and improvements

Beginning on Tuesday, Aug. 11, KU Information Technology is upgrading the University’s email platform. This upgrade will not significantly change the Windows Outlook desktop client, but you will see improved design and new features in the Outlook Web App.

Technology Help

Call KU IT Customer Support

Phone support

Email KU IT Customer Support
Support via Email

KU IT Knowledge Base

Knowledge Base
FAQs & More

Virtual Service Desk

Virtual Service Desk
Online Help

Comments or ideas on how we can serve you better? Send us your feedback!

One of 34 U.S. public institutions in the prestigious Association of American Universities
26 prestigious Rhodes Scholars — more than all other Kansas colleges combined
Nearly $290 million in financial aid annually
46 nationally ranked graduate programs.
—U.S. News & World Report
Top 50 nationwide for size of library collection.
23rd nationwide for service to veterans —"Best for Vets," Military Times