Service Updates

On Jan. 27, from 6-6:30 a.m., KU Information Technology will update the operating system on a server causing a network outage of approximately 10 minutes for several research buildings. Click to see the full list of buildings...


Issues with network connectivity at Summerfield that was caused by the power outage has been fixed. If you continue to experience network problems, please contact the KU IT Customer Service Center at 864-8080

Upcoming Technology Training

January 28, 2015
January 28, 2015
January 29, 2015

Personal Profiles Enhance Blackboard

There’s an exciting new feature coming to Blackboard – your Blackboard profile. The first time you login to Blackboard after Jan. 26, you’ll see a welcome screen with details about the new Blackboard profile found in the global navigation menu.

Now You Can Customize myKU Portal

Earlier this year we redesigned and added new functionality to the myKU portal. The changes we made were based on customer feedback about the portal, and since that time we’ve continued to gather customer feedback and make small changes in the portal to improve the user experience.

Technology Help
IT Knowledgebase
Knowledge Base
FAQs & more
Phone support
Phone support
Support via email
Virtual Service Desk
Virtual Service Desk
Online help

Have comments or ideas on how we can serve you better? Send us your feedback!


One of 34 U.S. public institutions in the prestigious Association of American Universities
26 prestigious Rhodes Scholars — more than all other Kansas colleges combined
Nearly $290 million in financial aid annually
46 nationally ranked graduate programs.
—U.S. News & World Report
Top 50 nationwide for size of library collection.
23rd nationwide for service to veterans —"Best for Vets," Military Times