connect. communicate. collaborate.

Departmental Accounts

KU IT provides a variety of accounts to support units and departments. Please select from the links below to manage departmental email, resource accounts, sponsored temporary accounts and departmental website and database accounts.

Departmental Email Accounts

Departmental email accounts are associated with a task or function. Departmental accounts are owned by the department or organization and must be renewed annually (fall semester). Examples of departmental accounts include "," "" and ""

Learn more at Departmental Email
Request a Departmental Email Account - Please Note: The request form has changed to reflect a new standard for departmental email accounts (see below for details).

New Standard for Departmental Email Accounts

All new departmental email accounts are now being set up using a new “no password” standard. Instead of using shared passwords, customers are assigned automatic access to departmental accounts within the system. Group administrators are able to manage permission and delegates via

Benefits of the new standard include:

  • Password not needed for access
  • No need to remember multiple passwords for different departmental accounts
  • Better security because passwords aren’t shared
  • Group administrators can add and remove members via without contacting KU IT

Departmental Resource Accounts

Departmental resource accounts are Microsoft Exchange accounts for specific rooms or equipment. Once a departmental resource account has been established for a room or piece of equipment, users can schedule the resource just like participants via Microsoft Outlook meeting invites.

Learn more at Departmental Resource Accounts
Request a Departmental Resource Account (pdf)

Sponsored Temporary Accounts

Sponsored Temporary Accounts provide access to KU online services for campus temporary hires (non-HR), contractors, vendors, guests, groups, etc. Visit Sponsored Temporary Accounts for account requests and more information.

Departmental Website Accounts

All official KU units/departments can request a content management system (CMS) website account. Student organizations and individuals are not eligible for CMS accounts.

Learn about the CMS

Designed for non-technical users, KU's content management system (CMS) is a software platform that enables users to easily build and maintain websites. The CMS provides KU website managers the capability to create engaging sites regardless of their skill level. The CMS is robust enough to allow experienced web developers to incorporate customized features, but is simple enough for novice users to quickly begin managing a site. Built on the Drupal platform, the CMS helps ensure a better user experience for our stakeholders through more consistent navigation and branding, more dynamic, media-rich content and easier access to the information they need.

Visit the Content Management System (CMS) website for more information, including how to get started, training, How-To’s, site design help and much more.

Visit the KU Web Developer's Toolkit for a complete list of web services offered by KU Web Development & Interface Design, including departmental websites and quotas.

Departmental Database Accounts

KU Web Development & Interface Design (WDID) provides assistance to departments, offices and faculty for the development of custom programming and online databases. Visit Web Services for more information about "Web Application Development - Programming & Database Creation."

For questions about departmental accounts, please contact the KU IT Customer Service Center: | 785-864-8080.

KU IT on Twitter  KU IT on Facebook  KU IT on Google Plus


WOW customers are currently experiencing problems accessing KU resources. Access through other internet service providers appears to be working normally.

Technology Help

Call KU IT Customer Support

Phone support

Email KU IT Customer Support
Support via Email

Faculty/Staff Support

Faculty/Staff Support
Technology Support Centers

KU IT Knowledge Base

Knowledge Base
FAQs & More

Virtual Service Desk

Virtual Service Desk
Online Help

Comments or ideas on how we can serve you better? Send us your feedback!

One of 34 U.S. public institutions in the prestigious Association of American Universities
Nearly $290 million in financial aid annually
44 nationally ranked graduate programs.
—U.S. News & World Report
Top 50 nationwide for size of library collection.
23rd nationwide for service to veterans —"Best for Vets," Military Times
KU Today