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Personal Accounts

Most online services provided to KU faculty, staff and students require a personal account (KU Online ID and password) to use the service (e.g., KU email, Blackboard, myKU portal, etc.). Please select from the links below to manage your KU Online ID and password, KU email services and KU Directory listings. 

KU Online ID & Password

Set Up New Online ID

Retrieve Forgotten Online ID

Manage Your Password
Per the KU Password Policy, passwords may be changed at any time, but all passwords must be updated every 210 days.


KU Email Services

Manage Email Aliases
Create, change, or delete personal @ku.edu aliases.

Register your non-KU email address

Manage email forwarding

What Happens to My Email & Accounts After I Leave KU?

Students, faculty and staff will lose access to most services and accounts—including email—210 days after they leave the University (see exceptions below).

Email notices are sent 60 days, 30 days and 7 days before accounts are deleted. You are responsible for transferring email and data to your own permanent storage prior to deletion. All emails and stored data from your KU email account and KU online services will be disposed of in accordance with KU's Record Retention Schedule policy.

Exceptions - KU Online ID & Select Services:
Your KU Online ID will not be deleted and you will continue to have access to the myKU portal and select KU online services, including Blackboard and Enroll & Pay. This allows you to access your employment, financial, grade and other information as needed in the future.


KU Directory Listing

Manage Privacy Settings
Manage what KU Directory information is available to the public.

View Directory Listing
View your KU Directory listing as it will appear in People Search.


Questions?

For questions about personal accounts, please contact the KU IT Customer Service Center: itcsc@ku.edu | 785-864-8080.


Learn about Departmental Accounts


Technology Help
IT Knowledgebase
Knowledge Base
FAQs & more
Phone support
785-864-8080
Phone support
itcsc@ku.edu
itcsc@ku.edu
Support via email
Virtual Service Desk
Virtual Service Desk
Online help

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