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Personal Accounts

Most online services provided to KU faculty, staff and students require a personal account (KU Online ID and password) to use the service (e.g., KU email, Blackboard, myKU portal, etc.). Please select from the links below to manage your KU Online ID and password, KU email services and KU Directory listings. 

KU Online ID & Password

Set Up New Online ID

Retrieve Forgotten Online ID

Manage Your Password
Per the KU Password Policy, passwords may be changed at any time, but all passwords must be updated every 210 days.

Access for KUMC Students, Faculty and Staff:
KUMC students who need access to KU Lawrence systems and services (e.g., Blackboard) can complete the KUMC Student Account Request form to request a KU Lawrence Online ID. KUMC faculty and staff automatically receive KU Online IDs for Lawrence campus and do not need to complete the request form.

KU Email Services

Manage Email Aliases
Create, change, or delete personal aliases.

Manage Email Forwarding

What Happens to My Email & Accounts After I Leave KU?

Students, faculty and staff will lose access to most services and accounts—including email—210 days after they leave the University (see exceptions below).

Email notices are sent 60 days, 30 days and 7 days before accounts are deleted. You are responsible for transferring email and data to your own permanent storage prior to deletion. All emails and stored data from your KU email account and KU online services will be disposed of in accordance with KU's Record Retention Schedule policy.

Exceptions - KU Online ID & Select Services:
Your KU Online ID will not be deleted and you will continue to have access to the myKU portal and select KU online services, including Blackboard and Enroll & Pay. This allows you to access your employment, financial, grade and other information as needed in the future.

Exceptions - Formally Retired Faculty & Staff:
Faculty and staff who formally retire from the University by completing the retirement process and paperwork via KU Human Resources will permanently retain their KU email address (i.e., Faculty and staff who leave the University without completing the formal retirement process and paperwork will lose access to most services and accounts 210 days after they leave the University as stated above.

KU Directory Listing

View Directory Listing
View your KU Directory listing as it will appear in People Search.

Manage Privacy Settings
Students can manage what KU Directory information is available to the public.

Update Directory Listing Information
Faculty and staff can update their phone number and/or office location listed in the KU Directory.


For questions about personal accounts, please contact the KU IT Customer Service Center: | 785-864-8080.

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