This applies to desk-side coaching that is not related to Educational Technology.
KU IT Training strives to meet the needs of as many faculty and staff as possible. To make the most of our resources, please note that if you have already received several desk-side coaching sessions in a calendar year and need additional assistance, we may refer you to other training resources, including workshops and online materials, and/or ask for your patience in scheduling further one-on-one sessions. A desk-side coaching appointment is anytime we meet with you one-on-one. To make the most out of desk-side coaching appointments, we ask that you supply us with as much information as possible about your goals for the session and, if possible, send us any files that are related to your request so that we can prepare for our meeting.
If you have colleagues who are interested in learning the same type of information, we can coordinate a small workshop. Please remember that your technology support staff can be a great resource when trying to troubleshoot issues with your computer or software.
Self-paced online instructional materials are available for some our services.
Blackboard 101 - This workshop provides a hands-on introduction to the Blackboard Learn interface and organization features. You will focus on navigation, the course style, and the process of planning, adding, and organizing links on the course menu. Along the way, you will examine different strategies for organizing the course menu, which is the students’ access point to tools and content. This course was designed to provide the most common ways that instructor’s utilize the Blackboard system.
Follow the steps listed below to self enroll into the Virtual Blackboard 101 workshop:
- Log into Blackboard (courseware.ku.edu)
- On the My Blackboard page find the Course Search Module
- Enter Virtual Blackboard 101
- Select Go
- Hover over the Course ID Bb000-003 and select the edit button
- Select Enroll
- Select Submit
The course should now appear in the My Courses module where you can select it.
You can also enroll by calling or emailing Blackboard Support at 785-864-2600 or firstname.lastname@example.org.
Using Skype for Business - Learn how to use Microsoft Skype for Business 2015 for PC.
GCF Learn Free - GCF Learn Free provides free online learning opportunities on topics such as Microsoft Office products, iPad basics, Windows 7, digital search skills, and more.
Google Analytics - This is a free course from Google that provides a foundation for those seeking to understand the core principles of digital analytics and to improve business performance through better digital measurement.
Google Search Education - Materials on this site help you become more skilled at searching whether you are just starting out or ready for more advanced training.
Microsoft Office - The sites below provide short video tutorials on specific tasks within the Microsoft Office suite.