KU IT offers free training sessions throughout the year to help faculty, staff and students use a variety of software packages more effectively. We have regularly scheduled Technology Training Workshops that are open to anyone, as well as group sessions or individual consultations that can be customized to meet the needs of faculty and staff. View the Workshops Calendar for upcoming opportunities.
KU IT staff offers instruction on the following software and services:
Acrobat Pro XI
Other KU IT Services:
CMS (Content Management System)
Basic Computer Skills
Blackboard: Getting Started
Blackboard: Content Collection
Blackboard: Grade Center
Blackboard: Using Blackboard for Assessment
Blackboard: Wikis, Blogs, and Journals
SoftChalk Lesson Builder
Camtasia for Mac: Screen Recording
Final Cut Pro X: The Fundamentals
Online Meeting/Collaboration Tools:
Skype for Business/Lync
Faculty, staff and students are invited to attend training sessions located at various campus labs throughout campus. See a complete listing of upcoming sessions and register at workshops.ku.edu.
Quick Learn Series
A webpage featuring recordings of the Quick Learn webinar sessions
Throughout each semester, we hold webinars via Skype for Business that cover topic-specific technology training topics. We covered topics such as Excel Pivot Tables, Email and Time Management Tips & Tricks, Adobe Acrobat Pro Essentials, and Getting Started with OneNote 2013. You can find and register for upcoming webinars at workshops.ku.edu (click on the session to view the topic that will be covered). Or, you can browse recordings of past sessions on our website, technology.ku.edu/QuickLearn.
Excel 2013 – Essentials
A basic-level, self-paced, online Excel course available to all students, faculty and staff via Blackboard at no cost
KU IT developed this online course as a resource to help students, faculty and staff learn the essential functions of Excel. The course covers the competencies Microsoft outlines for their first-tier Microsoft Office Specialist certification in Excel. It includes videos, text-based instruction, and practice activities. The coursework is optional, there is no fee or textbook for the course, and students will not be graded. You can self-enroll by visiting this link, http://selfenroll.ku.edu/NAC000-114. From there, you'll need to sign in with your KU Online ID and password.
myCommunity – Getting Started
A self-paced, online course available to all students, faculty and staff via Blackboard at no cost
Built on the SharePoint Online platform, myCommunity is a place where KU students, faculty and staff can come together to collaborate, share ideas and advance knowledge. myCommunity is also where you can access your one terabyte of free cloud storage via OneDrive for Business and access online versions and downloads for home use of Microsoft Office products through Office 365. This online course was developed by KU IT to help students, faculty, and staff learn how to get started and take advantage of the service. The course includes videos, text-based instruction, and activities. You can self-enroll by visiting this link, http://selfenroll.ku.edu/NAC000-994. From there, you'll need to sign in with your KU Online ID and password.
myCommunity – Intermediate
A self-paced, online course available to all students, faculty and staff via myCommunity at no cost
Built on the SharePoint Online platform, myCommunity is a place where KU students, faculty and staff can come together to collaborate, share ideas and advance knowledge. It does this through role-based sites. This course covers a service and framework overview, creating lists, setting up columns and views, adding information to a list, creating and managing document libraries, overview of advanced features with links out to Microsoft pages for more info, creating pages, adding links to the Quick Launch, adding web parts to pages, and deleting sites that are no longer used. Access the course by logging in at mycommunity.ku.edu with your KU Online ID and password and then go to https://kansas.sharepoint.com/Communities/myCommunity/Training/SitePages....
myCommunity – Site Owner
A self-paced, online course available to all students, faculty and staff via Blackboard at no cost
Built on the SharePoint Online platform, myCommunity is a place where KU students, faculty and staff can come together to collaborate, share ideas and advance knowledge. It does this through role-based sites. This course covers overview, framework, site owner responsibilities, creating sites, permissions, creating permissions groups, breaking permissions to an app, changing a site's title, description, and logo, navigation, look and feel, and deleting sites that are no longer used. Access the course by logging in at mycommunity.ku.edu with your KU Online ID and password and then go to https://kansas.sharepoint.com/Communities/myCommunity/Training/SitePages....
Microsoft Imagine Academy
An online tutorial site featuring courses on Microsoft’s most popular software, including both an “Essentials” and “Advanced” Excel courses, available to all students, faculty and staff (not hosted in Blackboard)
KU students, faculty and staff have free access to Microsoft Imagine Academy (formerly Microsoft IT Academy), a learning site that features online courses on Microsoft’s most popular software, including Excel, Word, PowerPoint, OneNote, Project, SharePoint, Access, and more. The self-paced courses include videos, click-through demos, and activities for you to practice the skills covered. Certifications can be printed for each completed course. See the service webpage for information on how to log in: http://technology.ku.edu/services/microsoft-imagine-academy.
An onlien Blackboad tutorial for instructors available to instructors via Blackboard at no cost.
This workshop provides a hands-on introduction to the Blackboard Learn interface and organization features. You will focus on navigation, the course style, and the process of planning, adding, and organizing links on the course menu. Along the way, you will examine different strategies for organizing the course menu, which is the students’ access point to tools and content. This course was designed to provide the most common ways that instructor’s utilize the Blackboard system.
Follow the steps listed below to self enroll into the Virtual Blackboard 101 workshop:
- Log into Blackboard (courseware.ku.edu)
- On the My Blackboard page find the Course Search Module
- Enter Virtual Blackboard 101
- Select Go
- Hover over the Course ID Bb000-003 and select the edit button
- Select Enroll
- Select Submit
The course should now appear in the My Courses module where you can select it.
You can also enroll by calling or emailing Blackboard Support at 785-864-2600 or firstname.lastname@example.org.
KU's Website Content Management System (CMS)
An online website dedicated to instructions on KU's website content management system (CMS) that uses drupal
KU's website content management system, called the CMS, is built using drupal. KU IT and Marketing Communications have created an online collection of how-to videos and documentation at cms.ku.edu. There, you can find links to requesting new sites (accounts), links to requesting approval for your site, lists of site requirements, and more.
Using Skype for Business
An online portion of the KU IT website dedicated to Skype for Business and Lync how-to videos and instructions
KU IT Technology Instruction has created an online collection of how-to videos and documentation at http://technology.ku.edu/using-skype-for-business. This covers Skype for Business 2015 for basic use, online meetings, and the new phone service. Additionally, we have directions for Lync 2011 for Mac (basics, meetings, and phone), as well as Skype for Business mobile app, Outlook Web App, and more. We will continue to update this website as new interfaces, features, and questions emerge with the Skype for Business Phone Service roll out.
Blackboard Learn Help
An online website with updates and how-to information for instructors and students at KU
KU IT Educational Technology has maintains an online help site for Blackboard at blackboard.ku.edu. At the site, you can learn about course copy, grading, and more. You can also request a practice or non-academic Blackboard course shell.
Excel 2013 Tips & Tricks
A webpage with videos and text-based tips and tricks when using Excel 2013
KU IT Technology Instruction created a webpage helpful Excel tips and tricks at http://technology.ku.edu/excel-tips-and-tricks.
Making the switch to Office 2013
A webpage listing noticeable changes when upgrading from 2010 to 2013
KU IT Technology Instruction created a webpage to assist faculty and staff when upgrading from 2010 to 2013 at http://technology.ku.edu/Office-2013.
KU Knowledge Base
Online knowledge base with how-to and support articles
The KU Knowledge Base is located at kuknowledgebase.ku.edu. It has the most up-to-date support-related information, includingw how to connect your mobile device to internet and how to download the latest version of Office on your personal computer.
Public Online Learning Resources
GCF Learn Free provides free online learning opportunities on topics such as Microsoft Office products, iPad basics, Windows 7, digital search skills, and more.
GCF Learn Free
Excel Easy is a free online tutorial site offering basic to advanced Excel training on topics including, functions, data analysis, and VBA.
Google Analytics Academy
Google Analytics is a free course from Google that provides a foundation for those seeking to understand the core principles of digital analytics and to improve business performance through better digital measurement.
Google Search Education
Google Search Education - Materials on this site help you become more skilled at searching whether you are just starting out or ready for more advanced training.
Microsoft Office Support Site
Microsoft Office - The sites below provide short video tutorials on specific tasks within the Microsoft Office suite.
Specialized Instruction by Request:
KU faculty and staff can meet with a KU IT Trainer and receive customized, one-on-one assistance based on your needs.
Limits on Desk-side Coaching Appointments
This applies to desk-side coaching that is not related to Educational Technology.
KU IT Training strives to meet the needs of as many faculty and staff as possible. To make the most of our resources, please note that if you have already received several desk-side coaching sessions in a calendar year and need additional assistance, we may refer you to other training resources, including workshops and online materials, and/or ask for your patience in scheduling further one-on-one sessions. A desk-side coaching appointment is anytime we meet with you one-on-one. To make the most out of desk-side coaching appointments, we ask that you supply us with as much information as possible about your goals for the session and, if possible, send us any files that are related to your request so that we can prepare for our meeting.
If you have colleagues who are interested in learning the same type of information, we can coordinate a small workshop. Please remember that your technology support staff can be a great resource when trying to troubleshoot issues with your computer or software.
KU departments can request customized training for their faculty and staff. Sessions might range from a one-time workshop to a multi-session training series. This training can take place at the department’s office space, or a training lab can be reserved for the session.
Instructors can request KU IT trainers to lead one-time or multi-session class training workshops on specific software which is required knowledge for that class or a specific assignment.
Faculty & Staff
Graduate Research & Teaching Assistants