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KU IT offers free training sessions throughout the year to help faculty, staff and students use a variety of software packages more effectively. We have regularly scheduled workshops that are open to anyone, as well as group sessions or individual consultations that can be customized to meet your needs.

We offer instruction on the following software and services:

Microsoft Software General Productivity KU IT Services

Microsoft Office 2013

  • Outlook
  • Excel
  • Word
  • PowerPoint
  • iPad Productivity
  • Basic Computer Skills
  • Skype for Business

In some or all of the following formats:

Type of session Description Get Started
Workshops Faculty, staff and students are invited to attend training sessions located at various campus labs throughout campus.
Desk-side coaching Meet with a KU IT Trainer and receive customized, one-on-one assistance based on your needs.
Department-specific session Departments can request customized training for their staff. Sessions might range from a one-time workshop to a multi-session training series. This training can take place at the department’s office space, or a training lab can be reserved for the session.
Course-specific session Instructors can request KU IT trainers to lead one-time or multi-session class training workshops on specific software which is required knowledge for that class or a specific assignment.
Self-paced online learning We offer self-paced online instructional materials for some of our services. 

Additional Self-Paced and Online Learning Resources

  • GCF Learn Free - GCF Learn Free provides free online learning opportunities on topics such as Microsoft Office products, iPad basics, Windows 7, digital search skills, and more.
  • Google Analytics - This is a free course from Google that provides a foundation for those seeking to understand the core principles of digital analytics and to improve business performance through better digital measurement.
  • Google Search Education - Materials on this site help you become more skilled at searching whether you are just starting out or ready for more advanced training.
  • Microsoft Office - The sites below provide short video tutorials on specific tasks within the Microsoft Office suite.

Technology Help
IT Knowledgebase
Knowledge Base
FAQs & more
Phone support
Phone support
Support via email
Virtual Service Desk
Virtual Service Desk
Online help

Comments or ideas on how we can serve you better? Send us your feedback!

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