Description —
KU IT Classroom Technology Support staff provides assistance with equipment and hardware in classrooms, including troubleshooting, equipment check-out and training.
Visit the Classroom Technologies website to find a room by type or building, learn about room types and answers to frequently asked questions.
Access —
Classroom Technology Support provides media classroom troubleshooting via the online request form or 785-864-1200.
Classroom Technology Support Hours:
Monday - Friday, 8 a.m. to 5 p.m.
After Hours Support:
Contact the KU IT Customer Service Center at itcsc@ku.edu or 785-864-8080.
Support —
For urgent technical support with technology in a classroom, contact the IT Support Staff in the building where the classroom is located or call 785-864-1200.
Classroom Technology Support Hours:
Monday - Friday, 8 a.m. to 5 p.m.
After Hours Support:
Contact the KU IT Customer Service Center at itcsc@ku.edu or 785-864-8080.
Training and Tutorials —
Classroom Technology Support provides media training in the classroom or at the time of equipment pick-up/delivery.
Departments can schedule a training session in a classroom for instructors, GTAs, or others through the online request form or by calling 785-864-1200. Classroom Technology staff will also provide one-on-one training on request. Training is best completed before classes begin, but can be conducted anytime.