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News & Service Updates

Credit Card Processing

12-13-2024 2 - 6 am. KUCard (Beak 'Em Bucks) recharges, and tuition payments will be unavailable during this maintenance.

Database Access Subscriptions and IT Review Guidance

Database access subscriptions do not require IT approval before purchase. These services, offering access to online databases with built-in security features, are considered low-risk. Just ensure your subscription is for viewing data only—no downloads or software installs—and submit a request if you're unsure or if the purchase exceeds $10,000.

TeamDynamix Launches for KU IT Support This December

KU IT is moving from ServiceNow to Team Dynamix (TDX) to better support campus. TDX goes live in the first week of December, with ServiceNow discontinued by the end of that month. For those who will be actively using TDX, a how-to guide is available to help you with signing...

Enhancing IT Services: KU IT Transitions to Team Dynamix (TDX)

KU IT is transitioning from ServiceNow to Team Dynamix (TDX) to better serve the needs of the entire campus. While ServiceNow worked well for us, TDX offers a more comprehensive solution for other departments, and we’re committed to embracing this change to create a more unified and efficient experience for...

New Students & Employees

Edwards Campus

KU IT has IT Support Staff located on the Edwards Campus to meet the unique needs of students, faculty and staff there.

Edwards Campus IT Edwards Campus IT

Technology Training

Workshops are provided regularly. Please register in advance.

Workshops Calendar

2025 KU IT Strategic Plan

By aligning with KU's Jayhawks Rising strategic plan, KU IT will Empower, Innovate and Transform as we serve and support KU faculty, staff and students.

View Our Strategic Plan View Our Strategic Plan

Community of Care

We recognize the implicit value and inherent worth of each person we work with and serve. We are committed to creating a community of care and a culture that supports the needs of each individual.

Read About Our Efforts

Share Your Feedback

Do you have a suggestion for how to improve technology at KU? We want to hear your ideas!

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