KUGuest wireless will be unavailable on Sunday, May 16, 2021 from 8 pm to midnight. Jayhawk, eduroam and NAC will remain online.
We apologize for the inconvenience and appreciate your patience.
Issues with Qforms have been resolved. The ticket number for this incident is INC0624980. If you continue to experience any problems with Qforms, please contact KU IT Customer Service Center at 785-864-8080.
KU Information Technology
Some users are currently experiencing issues using the service mailman. The ticket number for this incident is INC0624852. KU IT support staff are working to resolve the problems and will provide more information as it becomes available.
Issues with accessing VirtualLab have been resolved. If you continue to experience any problems with VirtualLab services, please contact KU IT Customer Service Center at 785-864-8080.
Issues with email messages sent by blackboard were not received by some users have been resolved, but blocked messages will not be delivered. The ticket number for this incident is INC0623203
Issues with Microsoft 365 services have been resolved. Affected services were Teams, Sharepoint, and email. If you continue to experience any problems with Microsoft services, please contact KU IT Customer Service Center at 785-864-8080.
KU has embarked on a multi-year journey to enhance how Jayhawks teach and learn by migrating our campuswide learning management system from Blackboard to Canvas.
The KU IT Security Office has activated a powerful tool to help you secure your email and KU at large: the “Report Message” button (see below).
Microsoft is changing the location where Microsoft Teams meeting recordings are stored. After Dec. 21, recordings of your Microsoft Teams meetings will be stored in OneDrive for Business or Sharepoint. Recordings were previously stored in Microsoft Stream.
Criminals are targeting remote workers with fake emails about returning to work, according to the KU IT Security Office (ITSO). While KU doesn’t appear to have been targeted yet, it is possible that KU faculty or staff may receive these emails in the future.
In March, I sent an email alerting the KU community that criminals were using the COVID-19 pandemic to send phishing messages, dangerous attachments and links to malicious websites.
Campuswide flexibility and courage during these unprecedented times has allowed KU to make a quick jump to remote learning. While the timeline meant less-than-optimal technology outcomes in some cases, IT staff are working to ensure everyone has the tools they need to succeed.
Campuswide flexibility and courage during these unprecedented times has allowed KU to make a quick jump to remote teaching and work. While the timeline meant less-than-optimal technology outcomes in some cases, IT staff are working to ensure everyone has the tools they need to succeed.
Zoom, an online video meeting tool of choice during the coronavirus crisis, has been in the news recently for security vulnerabilities that allow uninvited participants to join and disrupt meetings.
The Center for Teaching Excellence, Center for Online & Distance Learning, KU Information Technology and Faculty Development have partnered on a website to help instructors rapidly move their classes online.
The United States Computer Emergency Readiness Team (US-CERT) has noticed a rise in COVID-19 (coronavirus)-related cyber scams.
KU IT will migrate all email accounts to Microsoft’s Office 365 cloud service during spring 2020.
Multi-factor authentication is only one step to properly securing your identity.
Enroll & Pay will have a new tile-based interface after the upgrade, making information easier to find.
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785-864-8080
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itcsc@ku.edu
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Faculty/Staff Support
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Knowledge Base
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Submit Help Ticket
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913-897-8459 (option 1)
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kuec_support@ku.edu
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Knowledge Base
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Request Edwards IT Support
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