05/25/17 - Network connectivity restored at Corbin
Issues with network connectivity at Corbin have been resolved. If you continue to experience any problems with networking services, please contact KU IT Customer Service Center at 864-8080.
05/22/17 - Incoming phone call audio issues have been resolved
Issues with audio on incoming calls to campus have been resolved. If you continue to experience any problems with audio over phone calls, please contact KU IT Customer Service Center at 864-8080.
What Happens to My Email & Accounts After I Leave KU?
Students, faculty and staff will lose access to most services and accounts—including email—210 days after they leave the University (see exceptions below).
Malicious Google Docs email messages
If you received a message like the one below, DO NOT click any links or reply to the message.
Self-Phishing Parking Email
KU Information Technology conducted our third self-phishing exercise today to raise awareness of IT security on campus and the dangers of phishing emails. KU IT conducted similar self-phishing exercises in October 2016 and in January this year.
Improvements coming to KU Blackboard resources website
KU's Blackboard resources website (blackboard.ku.edu) will soon be getting a new look and feel (see below). A new homepage and improved navigation will make it even easier to find the resources you need on Blackboard at KU.
New Way to Dial on KU’s Skype for Business Phone Service
Beginning Monday, Feb. 6, dialing numbers in Skype for Business phone service will be more like your mobile phone. If you have Skype for Business phone service, you will dial 10 digits for all calls: long distance, local and even KU numbers.
New Look and Design for myKU Portal
KU Information Technology’s portal developers have been working to update the myKU portal to provide a better user experience. We listened to feedback from students, faculty and staff, and have redesigned the look and improved the functionality of the portal.
SoftChalk Create 10 Adds New Features
SoftChalk recently released a new version of SoftChalk Create, SoftChalk Create 10. For those unfamiliar with SoftChalk, SoftChalk Create is a content creation software that allows instructors to create interactive lesson content that can be integrated within Blackboard courses.
Skype for Business phone service brings new era of communications to KU
With Skype for Business phone service, KU faculty and staff will use their computer to make and receive traditional phone calls via their KU work number.
KU Students, Faculty & Staff Get 1TB of Cloud Storage and Access to Office 365
KU students, faculty and staff now have 1TB of free cloud storage via OneDrive for Business and access to online versions of Microsoft Office products through Office 365 as part of a new service at KU called myCommunity.
Email upgrade at KU brings changes and improvements
Beginning on Tuesday, Aug. 11, KU Information Technology is upgrading the University’s email platform. This upgrade will not significantly change the Windows Outlook desktop client, but you will see improved design and new features in the Outlook Web App.
Update to KU’s email sync service prompts alert message on mobile devices
On Thursday, June 18, we made a change to the service that allows KU students, faculty and staff to synchronize their KU email and calendars to smartphones and other mobile devices.
Lync is helping to change how KU communicates. And, it's got a familiar new name.
Lync is now Skype for Business.
Lync is changing to Skype for Business
Microsoft is changing Lync to Skype for Business. KU faculty, staff and students may begin seeing the change to Skype for Business beginning April 14.
Do More with the myKU Portal
Your KU experience is filled with a wide range of websites and applications.
Faculty and staff Adobe Creative Cloud subscriptions just $10 per year
Thanks to a new three-year licensing agreement with Adobe, KU faculty and staff can now purchase a home use subscription to Adobe Creative Cloud (Photoshop, InDesign, Illustrator, etc.) for just $10 per year. That’s a savings of more than 95% off the standard educational price of $240 per year.
KU IT is Hiring: Learn Why KU is a Great Place to Work
Do you want to work in a dynamic, flexible environment where you can make a difference? At KU Information Technology, our employees support the University of Kansas in its mission to educate leaders, build healthy communities and make discoveries that change the world.
Personal Profiles Enhance Blackboard
As of Jan. 27, all KU Blackboard users can now create a Blackboard profile. If you haven't logged in since before Jan. 27, you’ll see a welcome screen with details about the new Blackboard profile found in the global navigation menu.
Now You Can Customize myKU Portal
Earlier this year we redesigned and added new functionality to the myKU portal. The changes we made were based on customer feedback about the portal, and since that time we’ve continued to gather customer feedback and make small changes in the portal to improve the user experience.
Technology Help
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785-864-8080
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itcsc@ku.edu
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Faculty/Staff Support
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Knowledge Base
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Virtual Service Desk
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913-626-9619
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kuec_support@ku.edu
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Knowledge Base
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Request Edwards IT Support
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