The vendor has corrected the issue with authentication into cloud-based services at this time. If you continue to experience any issues with authentication or other IT resource, please contact IT CSC at 864-8080.
It’s hot outside, and fewer people are braving the outdoors to work or study. So now is an optimal time for outdoor Jayhawk Wi-Fi to take a vacation as we upgrade our campus wireless network.
KU’s old Avaya campus phone system will be permanently turned off on July 1.
The University of Kansas is embarking on a journey to transform how students, visitors, faculty and staff connect with one another and the world while experiencing our campus. The Wireless First initiative will expand and enhance WiFi coverage on the Lawrence and Edwards campuses.
If you previously downloaded Sophos Antivirus software from KU to your home computer, uninstall your current version and install the free Sophos Home version available directly from Sophos.
KU is embarking on an innovative Wireless First initiative to transform how faculty, staff, students and visitors on campus connect to each other and the world.
Our FY2018 IT Prioritization Plan was created by KU IT leadership and staff to align our efforts with the University’s mission and strategy. This plan will guide our decisions in directing efforts and allocating resources over the next 12-18 months.
Students, faculty and staff will lose access to most services and accounts—including email—210 days after they leave the University (see exceptions below).
May 3, 2017
If you received a message like the one below, DO NOT click any links or reply to the message.
April 26, 2017
KU Information Technology conducted our third self-phishing exercise today to raise awareness of IT security on campus and the dangers of phishing emails. KU IT conducted similar self-phishing exercises in October 2016 and in January this year.
KU's Blackboard resources website (blackboard.ku.edu) will soon be getting a new look and feel (see below). A new homepage and improved navigation will make it even easier to find the resources you need on Blackboard at KU.
February 3, 2017
July 26, 2017
June 22, 2016
With Skype for Business phone service, KU faculty and staff will use their computer to make and receive traditional phone calls via their KU work number.
KU students, faculty and staff now have 1TB of free cloud storage via OneDrive for Business and access to online versions of Microsoft Office products through Office 365 as part of a new service at KU called myCommunity.
Beginning on Tuesday, Aug. 11, KU Information Technology is upgrading the University’s email platform. This upgrade will not significantly change the Windows Outlook desktop client, but you will see improved design and new features in the Outlook Web App.
On Thursday, June 18, we made a change to the service that allows KU students, faculty and staff to synchronize their KU email and calendars to smartphones and other mobile devices.
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785-864-8080
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itcsc@ku.edu
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Faculty/Staff Support
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Knowledge Base
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Submit Help Ticket
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913-626-9619
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kuec_support@ku.edu
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Knowledge Base
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Request Edwards IT Support
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