07/05/20 - Identity management systems unavailable 4 - 10 a.m. on July 5
KU IT will update its identity management systems on July 5. Please do not attempt the following activities during this time:
07/02/20 - July 4th Holiday Hours
KU IT Customer Service and Campus Public Computing Labs will have adjusted hours for the July 4th holiday.
SECURITY ALERT: Coronavirus-related phishing attacks
In March, I sent an email alerting the KU community that criminals were using the COVID-19 pandemic to send phishing messages, dangerous attachments and links to malicious websites.
End-of-Semester Spring 2020 Faculty Newsletter
You’re just about there! Congratulations on making it through what is likely one of the strangest and most difficult teaching and work transitions in history. You should be proud of your resilience and hard work. Here are our quick tips for end-of-semester success. If you need help with Blackboard, uploading grades, or want to get started on your summer courses, KU IT, the Center for Online and Distance Learning and the Center for Teaching Excellence are all here to support you. Read more...
End-of-Semester Spring 2020 Student Newsletter
Well, you’re just about there! Congratulations on making it through what is likely one of the strangest and most difficult college semesters in history. You should be proud of your resilience and hard work. Paying attention to the details will ensure you don’t just finish the term, but that you also finish strong. Here are our quick tips for your end-of-semester success. Read more...
Remote-learning resources and loaner equipment available for students
Campuswide flexibility and courage during these unprecedented times has allowed KU to make a quick jump to remote learning. While the timeline meant less-than-optimal technology outcomes in some cases, IT staff are working to ensure everyone has the tools they need to succeed.
Remote-work equipment and services available for faculty and staff
Campuswide flexibility and courage during these unprecedented times has allowed KU to make a quick jump to remote teaching and work. While the timeline meant less-than-optimal technology outcomes in some cases, IT staff are working to ensure everyone has the tools they need to succeed.
Zoom Meeting Security Best Practices
Zoom, an online video meeting tool of choice during the coronavirus crisis, has been in the news recently for security vulnerabilities that allow uninvited participants to join and disrupt meetings.
Help with Online Classes
The Center for Teaching Excellence, Center for Online & Distance Learning, KU Information Technology and Faculty Development have partnered on a website to help instructors rapidly move their classes online.
Defending Against Coronavirus Cyber Scams
The United States Computer Emergency Readiness Team (US-CERT) has noticed a rise in COVID-19 (coronavirus)-related cyber scams.
KU Email Moving to the Cloud
KU IT will migrate all email accounts to Microsoft’s Office 365 cloud service during spring 2020.
Effective Online Protection Requires Multiple Layers
Multi-factor authentication is only one step to properly securing your identity.
Enroll & Pay is Getting an Upgrade
Enroll & Pay will have a new tile-based interface after the upgrade, making information easier to find.
KU is Now Protected by Duo Multi-factor Authentication
KU online systems are better protected now that the university completed its transition to multi-factor authentication with Duo on Oct. 1.
KU Internet Connection Gets a Boost
A recent upgrade has accelerated internet connections for the University of Kansas and other institutions in the state.
KU and City of Lawrence Partner on Fiber Redundancy
A new fiber pathway provides safeguards against a catastrophic internet outage for the University of Kansas, Lawrence Memorial Hospital and other local entities.
Email scams increasing: What to look out for and how to protect yourself
The KU IT Security Office (ITSO) has seen an increase in two types of email scams.
Tech support relocates to Anschutz Library
In partnership with KU Libraries, the KU Information Technology Customer Service Center (KU IT CSC) has moved to Anschutz Library. Walk-in support from the CSC is available in person, phone and email at this new location.
Students, faculty and staff now have access to Adobe Spark
KU students, faculty and staff now have access to Adobe Spark, a free online and mobile graphic design app. With Adobe Spark, you don't have to be a web developer, graphic designer or videographer to create professional-looking content in minutes.
Technology Help
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785-864-8080
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itcsc@ku.edu
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Faculty/Staff Support
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Knowledge Base
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Submit Help Ticket
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913-626-9619
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kuec_support@ku.edu
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Knowledge Base
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Request Edwards IT Support
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