News

Mon, 05/19/2025

Planned Downtime for KU Websites: May 25, 12–2 a.m.

All KU websites will be briefly unavailable early Sunday, May 25, due to scheduled maintenance.

Tue, 05/13/2025

May 2025 Newsletter

Topics include summer tech support for instructors, tips for technology security while traveling, an introduction to the new Canvas accessibility tool Yuja Panorama, and end-of-semester resources.

Mon, 03/31/2025

Updates to Microsoft Teams at KU

KU IT is updating settings for Microsoft Teams to improve security, manage app approvals and prevent unwanted messages. Learn more about these changes.

Wed, 01/22/2025

January 2025 Newsletter

Articles include support resources for spring, an update on the new TDX Knowledge Base, campus Wi-Fi upgrades, the new Project & Change Management Office, and scam prevention tips.

Tue, 12/10/2024

December 2024 Newsletter

Articles include tips for closing out fall courses, preparing for spring, staying connected to KU resources while traveling, the new tech purchase policy and more.

Mon, 12/02/2024

Database Access Subscriptions and IT Review Guidance

Database access subscriptions do not require IT approval before purchase. These services, offering access to online databases with built-in security features, are considered low-risk. Just ensure your subscription is for viewing data only—no downloads or software installs—and submit a request if you're unsure or if the purchase exceeds $10,000.

Tue, 11/19/2024

TeamDynamix Launches for KU IT Support This December

KU IT is moving from ServiceNow to Team Dynamix (TDX) to better support campus. TDX goes live in the first week of December, with ServiceNow discontinued by the end of that month. For those who will be actively using TDX, a how-to guide is available to help you with signing...

Fri, 10/11/2024

Enhancing IT Services: KU IT Transitions to Team Dynamix (TDX)

KU IT is transitioning from ServiceNow to Team Dynamix (TDX) to better serve the needs of the entire campus. While ServiceNow worked well for us, TDX offers a more comprehensive solution for other departments, and we’re committed to embracing this change to create a more unified and efficient experience for...

Mon, 08/26/2024

Aug - Sept 2024 Newsletter

Articles include tech support reminders, beware of fake Duo requests, technology workshops and LinkedIn Learning, making course material accessible, and more.

Wed, 05/08/2024

Graduating? What Happens to Your Accounts?

Graduating students will lose access to most KU services and accounts, including KU email, 210 days after leaving the University. You will lose access to Microsoft Office and OneDrive for Business immediately after graduation. If you want to keep any emails or files, be sure to back up the data...

Thu, 05/02/2024

May 2024 Newsletter

Articles include help with summer and fall courses, technology resources for traveling and working off campus, and more.

Thu, 02/15/2024

February 2024 Newsletter

This issue includes technology workshops, Adobe tools & resources, and more!

Wed, 01/31/2024

Skype Service Transitioned to Teams

Skype for Business functionality, including chat, phone calls or video calls, has been transitioned to Microsoft Teams.

Thu, 01/18/2024

KU websites are available

Issues with KU websites have been resolved. ...

Thu, 01/18/2024

January 2024 Newsletter

Read the January 2024 newsletter to learn more about technology and IT services on campus.

Wed, 01/10/2024

KU is expanding Duo to all students

KU will expand Duo multifactor authentication to all students this semester to boost security of campus systems and data.

Thu, 01/04/2024

KU Discontinuing Personal Website Service

KU will discontinue all people.ku.edu personal web spaces on Jan. 31, 2024.

Tue, 12/05/2023

December 2023 Newsletter

Read the December 2023 Newsletter:...

Tue, 11/07/2023

November 2023 Newsletter

Read the November 2023 Newsletter:...

Wed, 10/04/2023

October 2023 Newsletter

Thriller movie parodies for Cybersecurity Awareness Month and KU IT Tech Trivia is back.

Thu, 09/21/2023

Issues with Enroll and Pay services have resolved

Issues with Enroll and Pay services have been resolved. ...

Wed, 09/13/2023

Power outage on West Campus has been resolved

Issues with the power outage affecting West Campus have been resolved. ...

Fri, 09/08/2023

Students: Multi-factor Authentication Coming in 2024

We have already implemented Duo multi-factor authentication (MFA) for KU staff and faculty, and we will rollout Duo for students in spring 2024. When logging in to KU systems, Duo provides an added layer of security by requiring another form of authentication in addition to your KU Online ID and...

Thu, 09/07/2023