Our vendor will be performing maintenance on Credit Card Payment services on Friday October 22, 2 - 6 a.m. KUCard (Beak 'Em Bucks) recharges, and tuition payments will be unavailable during this maintenance.
On Sunday October 17, 2021, between 12:01 a.m. and noon, KU Information Technology will be performing necessary maintenance to the Blackboard system. This maintenance was recommended by Blackboard to protect our system’s security and performance.
Users experiencing issues with call centers is considered to be resolved.
Students, faculty and staff at the University of Colorado and other institutions have been targeted recently by phishing emails related to fraudulent COVID-19 relief programs.
KU is introducing Ally, a new solution to help instructors and website owners make their content more accessible and flexible. Ally works in two ways:
KU is introducing flexibility in accessibility requirements as site administrators work to migrate their websites to KU CMS Sunflower (Drupal 9). As an institution, we remain committed to making all content accessible.
KU has embarked on a multi-year journey to enhance how Jayhawks teach and learn by migrating our campuswide learning management system from Blackboard to Canvas.
The KU IT Security Office has activated a powerful tool to help you secure your email and KU at large: the “Report Message” button (see below).
Microsoft is changing the location where Microsoft Teams meeting recordings are stored. After Dec. 21, recordings of your Microsoft Teams meetings will be stored in OneDrive for Business or Sharepoint. Recordings were previously stored in Microsoft Stream.
Criminals are targeting remote workers with fake emails about returning to work, according to the KU IT Security Office (ITSO). While KU doesn’t appear to have been targeted yet, it is possible that KU faculty or staff may receive these emails in the future.
In March, I sent an email alerting the KU community that criminals were using the COVID-19 pandemic to send phishing messages, dangerous attachments and links to malicious websites.
Zoom, an online video meeting tool of choice during the coronavirus crisis, has been in the news recently for security vulnerabilities that allow uninvited participants to join and disrupt meetings.
The Center for Teaching Excellence, Center for Online & Distance Learning, KU Information Technology and Faculty Development have partnered on a website to help instructors rapidly move their classes online.
The United States Computer Emergency Readiness Team (US-CERT) has noticed a rise in COVID-19 (coronavirus)-related cyber scams.
KU IT will migrate all email accounts to Microsoft’s Office 365 cloud service during spring 2020.
Multi-factor authentication is only one step to properly securing your identity.
Enroll & Pay will have a new tile-based interface after the upgrade, making information easier to find.
KU online systems are better protected now that the university completed its transition to multi-factor authentication with Duo on Oct. 1.
A recent upgrade has accelerated internet connections for the University of Kansas and other institutions in the state.
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785-864-8080
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itcsc@ku.edu
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Faculty/Staff Support
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Knowledge Base
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Submit Help Ticket
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913-897-8459 (option 1)
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kuec_support@ku.edu
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Knowledge Base
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Request Edwards IT Support
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