12/09/19 - Wireless connectivity problem resolved
Issues with wireless connectivity have been resolved.
11/22/19 - Some Services Unable to Authenticate - Resolved
Issues with Authentication Services have been resolved. If you continue to experience any problems with KU IT Services, please contact the KU IT Customer Service Center at 785-864-8080,
Effective Online Protection Requires Multiple Layers
Multi-factor authentication is only one step to properly securing your identity.
Enroll & Pay is Getting an Upgrade
Enroll & Pay will have a new tile-based interface after the upgrade, making information easier to find.
KU is Now Protected by Duo Multi-factor Authentication
KU online systems are better protected now that the university completed its transition to multi-factor authentication with Duo on Oct. 1.
KU Internet Connection Gets a Boost
A recent upgrade has accelerated internet connections for the University of Kansas and other institutions in the state.
KU and City of Lawrence Partner on Fiber Redundancy
A new fiber pathway provides safeguards against a catastrophic internet outage for the University of Kansas, Lawrence Memorial Hospital and other local entities.
Email scams increasing: What to look out for and how to protect yourself
The KU IT Security Office (ITSO) has seen an increase in two types of email scams.
Tech support relocates to Anschutz Library
In partnership with KU Libraries, the KU Information Technology Customer Service Center (KU IT CSC) has moved to Anschutz Library. Walk-in support from the CSC is available in person, phone and email at this new location.
Students, faculty and staff now have access to Adobe Spark
KU students, faculty and staff now have access to Adobe Spark, a free online and mobile graphic design app. With Adobe Spark, you don't have to be a web developer, graphic designer or videographer to create professional-looking content in minutes.
New security measures will make KU email safer
In an effort to further improve campus email security, KU IT has activated Microsoft’s Windows Defender Advanced Threat Protection (ATP). Roughly 500,000 emails are sent to KU email users each day. Most of these emails are spam and, in some cases, they are malicious.
Recent rise in scammers attempting to reroute employee paychecks
In recent weeks, the KU Information Technology Security Office (ITSO) has seen an increase in email attacks with impersonators trying to reroute employee paychecks. Other attacks try to convince recipients to bypass normal purchasing or financial processes.
IRS Warns of New Malware Email Threat
The Internal Revenue Service (IRS) has reported a new wave of phishing attacks targeting taxpayers.
Cybersecurity On the Go
So, you were awarded a grant to conduct research overseas, or you have decided to spend your junior year abroad. Congratulations!
The Hub of Your Home Security: Your Home Network and Router
Most of us assume the internet equipment from our internet service provider (ISP) is secured and safe to use. This is not always the case. Many ISP-provided routers come only with the most basic of protections installed.
October is National Cybersecurity Awareness Month: How Secure are You?
Nearly 7 million digital records are stolen every day, according to IT security firm Gemalto. That’s about 300,000 per hour, or 81 every second. That means this month, hackers will steal roughly 217,000,000 records. Is your information safe?
Enhancing and Expanding Wireless at KU
KU is embarking on an innovative Wireless First initiative to transform how faculty, staff, students and visitors on campus connect to each other and the world.
Zoom into Collaboration on Blackboard
Zoom video conferencing is replacing Blackboard Collaborate as the preferred option for online meetings in Blackboard.
KU IT Develops Strategic Plan for FY2018
Our FY2018 IT Prioritization Plan was created by KU IT leadership and staff to align our efforts with the University’s mission and strategy. This plan will guide our decisions in directing efforts and allocating resources over the next 12-18 months.
New Way to Access Shared Mailboxes
We often hear from KU faculty and staff who are frustrated with passwords. So, we are eliminating passwords for departmental shared mailboxes (email accounts) and improving security at the same time.
Technology Help
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785-864-8080
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itcsc@ku.edu
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Faculty/Staff Support
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Knowledge Base
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Submit Help Ticket
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913-626-9619
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kuec_support@ku.edu
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Knowledge Base
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Request Edwards IT Support
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