03/20/20 - Zoom video services have been restored
Issues with accessing Kansas.zoom.us have been resolved. The ticket number for this incident is INC0533615. If you continue to experience any problems with Zoom services, please contact KU IT Customer Service Center at 785-864-8080.
KU Information Technology
03/13/20 - Help with Online Classes
The Center for Teaching Excellence, Center for Online & Distance Learning, KU Information Technology and Faculty Development have partnered on a website to help instructors rapidly move their classes online.
Defending Against Coronavirus Cyber Scams
The United States Computer Emergency Readiness Team (US-CERT) has noticed a rise in COVID-19 (coronavirus)-related cyber scams.
KU Email Moving to the Cloud
KU IT will migrate all email accounts to Microsoft’s Office 365 cloud service during spring 2020.
KU IT and Microsoft partner to host a Teams "roadshow"
KU IT is opening access to Microsoft Teams in March 2020 for use by KU faculty, staff and students.
02/07/20 - Service Alert: Power has been restored
Power has been restored at this time.
Effective Online Protection Requires Multiple Layers
Multi-factor authentication is only one step to properly securing your identity.
Enroll & Pay is Getting an Upgrade
Enroll & Pay will have a new tile-based interface after the upgrade, making information easier to find.
KU is Now Protected by Duo Multi-factor Authentication
KU online systems are better protected now that the university completed its transition to multi-factor authentication with Duo on Oct. 1.
KU Internet Connection Gets a Boost
A recent upgrade has accelerated internet connections for the University of Kansas and other institutions in the state.
KU and City of Lawrence Partner on Fiber Redundancy
A new fiber pathway provides safeguards against a catastrophic internet outage for the University of Kansas, Lawrence Memorial Hospital and other local entities.
Email scams increasing: What to look out for and how to protect yourself
The KU IT Security Office (ITSO) has seen an increase in two types of email scams.
Tech support relocates to Anschutz Library
In partnership with KU Libraries, the KU Information Technology Customer Service Center (KU IT CSC) has moved to Anschutz Library. Walk-in support from the CSC is available in person, phone and email at this new location.
Students, faculty and staff now have access to Adobe Spark
KU students, faculty and staff now have access to Adobe Spark, a free online and mobile graphic design app. With Adobe Spark, you don't have to be a web developer, graphic designer or videographer to create professional-looking content in minutes.
New security measures will make KU email safer
In an effort to further improve campus email security, KU IT has activated Microsoft’s Windows Defender Advanced Threat Protection (ATP). Roughly 500,000 emails are sent to KU email users each day. Most of these emails are spam and, in some cases, they are malicious.
Recent rise in scammers attempting to reroute employee paychecks
In recent weeks, the KU Information Technology Security Office (ITSO) has seen an increase in email attacks with impersonators trying to reroute employee paychecks. Other attacks try to convince recipients to bypass normal purchasing or financial processes.
IRS Warns of New Malware Email Threat
The Internal Revenue Service (IRS) has reported a new wave of phishing attacks targeting taxpayers.
Cybersecurity On the Go
So, you were awarded a grant to conduct research overseas, or you have decided to spend your junior year abroad. Congratulations!
The Hub of Your Home Security: Your Home Network and Router
Most of us assume the internet equipment from our internet service provider (ISP) is secured and safe to use. This is not always the case. Many ISP-provided routers come only with the most basic of protections installed.
Technology Help
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785-864-8080
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913-626-9619
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kuec_support@ku.edu
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