From midnight to 3 a.m. on the morning of Saturday, July 31, KU IT staff will perform maintenance to ensure campus network stability. Outages will occur on most campus systems, including Blackboard, Enroll & Pay, HR/Pay, KU websites, Skype for Business, etc.
Issues with Oracle Cloud Services have been resolved. The ticket number for this incident is INC0640954.
Issues with MyIdentity have been resolved. If you continue to experience any problems with MyIdentity services, please contact KU IT Customer Service Center at 785-864-8080.
Problems with dorm Jayhawk connections, as well as some network enabled card readers in residence halls, have been resolved. If you continue to experience any problems with wireless services in residence halls, please contact KU IT Customer Service Center at 785-864-8080.
Students, faculty and staff at the University of Colorado and other institutions have been targeted recently by phishing emails related to fraudulent COVID-19 relief programs.
KU is introducing Ally, a new solution to help instructors and website owners make their content more accessible and flexible. Ally works in two ways:
KU has embarked on a multi-year journey to enhance how Jayhawks teach and learn by migrating our campuswide learning management system from Blackboard to Canvas.
The KU IT Security Office has activated a powerful tool to help you secure your email and KU at large: the “Report Message” button (see below).
Microsoft is changing the location where Microsoft Teams meeting recordings are stored. After Dec. 21, recordings of your Microsoft Teams meetings will be stored in OneDrive for Business or Sharepoint. Recordings were previously stored in Microsoft Stream.
Criminals are targeting remote workers with fake emails about returning to work, according to the KU IT Security Office (ITSO). While KU doesn’t appear to have been targeted yet, it is possible that KU faculty or staff may receive these emails in the future.
In March, I sent an email alerting the KU community that criminals were using the COVID-19 pandemic to send phishing messages, dangerous attachments and links to malicious websites.
Campuswide flexibility and courage during these unprecedented times has allowed KU to make a quick jump to remote learning. While the timeline meant less-than-optimal technology outcomes in some cases, IT staff are working to ensure everyone has the tools they need to succeed.
Campuswide flexibility and courage during these unprecedented times has allowed KU to make a quick jump to remote teaching and work. While the timeline meant less-than-optimal technology outcomes in some cases, IT staff are working to ensure everyone has the tools they need to succeed.
Zoom, an online video meeting tool of choice during the coronavirus crisis, has been in the news recently for security vulnerabilities that allow uninvited participants to join and disrupt meetings.
The Center for Teaching Excellence, Center for Online & Distance Learning, KU Information Technology and Faculty Development have partnered on a website to help instructors rapidly move their classes online.
The United States Computer Emergency Readiness Team (US-CERT) has noticed a rise in COVID-19 (coronavirus)-related cyber scams.
KU IT will migrate all email accounts to Microsoft’s Office 365 cloud service during spring 2020.
Multi-factor authentication is only one step to properly securing your identity.
Enroll & Pay will have a new tile-based interface after the upgrade, making information easier to find.
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785-864-8080
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itcsc@ku.edu
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Faculty/Staff Support
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Knowledge Base
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Submit Help Ticket
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913-897-8459 (option 1)
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kuec_support@ku.edu
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Knowledge Base
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Request Edwards IT Support
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