06/15/19 - Blackboard Maintenance 12 - 6 am
On Saturday June 16, 2019 between 12:01 and 6 am, we will be performing necessary maintenance to Blackboard. This maintenance is necessary in order to keep us on current supported releases.
06/13/19 - Issues with user password changes have been resolved
Issues with logging in to KU websites after a password change have been resolved. If you continue to experience any problems with password changes or logging into KU websites, please contact KU IT Customer Service Center at 864-8080.
06/12/19 - Resolved : Some users unable to access email
Issues with users accessing email have been resolved.
06/12/19 - Resolved : Off Campus Users unable to access ku.edu sites
Issues with users off campus accessing ku.edu sites have been resolved.
06/06/19 - Issues with kupce.ku.edu have been resolved.
Issues with kupce.ku.edu have been resolved. If you continue to experience any problems with any web services, please contact KU IT Customer Service Center at 864-8080.
KU Information Technology
www.technology.ku.edu
05/24/19 - Issues with degraded network performance have been resolved.
UPDATE:
Issues with degraded network performance have been resolved at this time. If you experience any problems with KU services, please contact KU IT Customer Service Center at 864-8080.
05/22/19 - Users unable to access sites via KU Portal Restored
Issues with accessing sites via KU Portal have been resolved. If you continue to experience any problems with KU Portal services, please contact KU IT Customer Service Center at 864-8080.
05/02/19 - Connection issues with Sharepoint and Office365 have been resolved
Issues connecting to SharePoint and Office365 have been resolved. If you have new information not included here, please contact IT CSC at 864-8080.
KU and City of Lawrence Partner on Fiber Redundancy
A new fiber pathway provides safeguards against a catastrophic internet outage for the University of Kansas, Lawrence Memorial Hospital and other local entities.
Email scams increasing: What to look out for and how to protect yourself
The KU IT Security Office (ITSO) has seen an increase in two types of email scams:
Tech support relocates to Anschutz Library
In partnership with KU Libraries, the KU Information Technology Customer Service Center (KU IT CSC) has moved to Anschutz Library. Walk-in support from the CSC is available in person, phone and email at this new location.
Students, faculty and staff now have access to Adobe Spark
KU students, faculty and staff now have access to Adobe Spark, a free online and mobile graphic design app. With Adobe Spark, you don't have to be a web developer, graphic designer or videographer to create professional-looking content in minutes.
New security measures will make KU email safer
In an effort to further improve campus email security, KU IT has activated Microsoft’s Windows Defender Advanced Threat Protection (ATP). Roughly 500,000 emails are sent to KU email users each day. Most of these emails are spam and, in some cases, they are malicious.
Recent rise in scammers attempting to reroute employee paychecks
In recent weeks, the KU Information Technology Security Office (ITSO) has seen an increase in email attacks with impersonators trying to reroute employee paychecks. Other attacks try to convince recipients to bypass normal purchasing or financial processes.
IRS Warns of New Malware Email Threat
The Internal Revenue Service (IRS) has reported a new wave of phishing attacks targeting taxpayers.
Cybersecurity On the Go
So, you were awarded a grant to conduct research overseas, or you have decided to spend your junior year abroad. Congratulations!
The Hub of Your Home Security: Your Home Network and Router
Most of us assume the internet equipment from our internet service provider (ISP) is secured and safe to use. This is not always the case. Many ISP-provided routers come only with the most basic of protections installed.
October is National Cybersecurity Awareness Month: How Secure are You?
Nearly 7 million digital records are stolen every day, according to IT security firm Gemalto. That’s about 300,000 per hour, or 81 every second. That means this month, hackers will steal roughly 217,000,000 records. Is your information safe?
Jayhawk Wi-Fi Going on Vacation in Outdoor Areas, July 17-Aug. 30
It’s hot outside, and fewer people are braving the outdoors to work or study. So now is an optimal time for outdoor Jayhawk Wi-Fi to take a vacation as we upgrade our campus wireless network.
Avaya Campus Phone System to be Shut Down Permanently on July 1
KU’s old Avaya campus phone system will be permanently turned off on July 1.
Technology Help
|
|
785-864-8080
|
 |
itcsc@ku.edu
|
 |
Faculty/Staff Support
|
 |
Knowledge Base
|
 |
Submit Help Ticket
|
|
|
913-626-9619
|
|
kuec_support@ku.edu
|
|
Knowledge Base
|
|
Request Edwards IT Support
|
Comments or ideas on how we can serve you better? Send us your feedback!
KU Today
