News
Thanksgiving Holiday Hours
TeamDynamix Launches for KU IT Support This December
KU IT is moving from ServiceNow to Team Dynamix (TDX) to better support campus. TDX goes live in the first week of December, with ServiceNow discontinued by the end of that month. For those who will be actively using TDX, a how-to guide is available to help you with signing...
Enhancing IT Services: KU IT Transitions to Team Dynamix (TDX)
KU IT is transitioning from ServiceNow to Team Dynamix (TDX) to better serve the needs of the entire campus. While ServiceNow worked well for us, TDX offers a more comprehensive solution for other departments, and we’re committed to embracing this change to create a more unified and efficient experience for...
Aug - Sept 2024 Newsletter
Graduating? What Happens to Your Accounts?
Graduating students will lose access to most KU services and accounts, including KU email, 210 days after leaving the University. You will lose access to Microsoft Office and OneDrive for Business immediately after graduation. If you want to keep any emails or files, be sure to back up the data...
May 2024 Newsletter
February 2024 Newsletter
Skype Service Transitioned to Teams
January 2024 Newsletter
KU Discontinuing Personal Website Service
October 2023 Newsletter
Students: Multi-factor Authentication Coming in 2024
We have already implemented Duo multi-factor authentication (MFA) for KU staff and faculty, and we will rollout Duo for students in spring 2024. When logging in to KU systems, Duo provides an added layer of security by requiring another form of authentication in addition to your KU Online ID and...
September 2023 Newsletter
Be Aware of Suspicious Emails
August 2023 Newsletter
July 2023 Newsletter
June 2023 Newsletter
May 2023 Newsletter
KU Phone Calls are Moving to Microsoft Teams
April 2023 Newsletter
DUO Log-in Prompt Changed March 28
On March 28, we will rolled out Duo Universal Prompt, which changed the look, feel and behavior of Duo prompts. The Universal Prompt provides a streamlined Duo experience over the traditional prompt, by simplifying the login process and reducing the number of clicks required to authenticate. ...
March 2023 Newsletter
Avoid tax scams, see the new Duo log in prompt, free Wi-Fi when you travel, and more. ...
February 2023 Newsletter
January 2023 Newsletter
Moving from Skype for Business to Teams
KU currently uses both Skype for Business and Microsoft Teams for internal communications across the university. Microsoft is officially retiring Skype for Business and encouraging hybrid organizations using both programs to make a full transition to Teams before Skype for Business support is discontinued for good. ...
What Happens to KU Email After You Graduate?
Graduating students should tie up digital loose ends to close out their KU email, OneDrive for Business and other accounts. ...
New Accessibility Solution for Courses and Websites
KU is introducing Ally, a new solution to help instructors and website owners make their content more accessible and flexible. Ally works in two ways:...
KU is Moving to Canvas
KU has embarked on a multi-year journey to enhance how Jayhawks teach and learn by migrating our campuswide learning management system from Blackboard to Canvas. This change will bring KU a modern, leading-edge learning management system used by 63 percent of R1 institutions and 68 percent of AAU institutions. ...