The official email address for a unit is a departmental email account. Examples include purchasing@ku.edu, pharmacy@ku.edu and hrdept@ku.edu.These accounts provide a single point of public contact, and allow multiple staff members in a unit to read and respond to emails. They also can be used to send campuswide messages from the department account, instead of from the unit leader's own KU email account.

A unit or department may have multiple departmental email accounts serving different purposes and/or audiences.

Benefits of departmental email accounts:

• A departmental account email address can be used on brochures, web pages, letterhead, etc. If staff changes, you won't have to reprint this material.
• People who want to contact an office don't need to know the name of the person doing a particular task in order to send email to your office.
• Messages in the departmental account are available year-after-year, which eases transition issues as staffing changes occur.
• Messages can be answered in a timely manner because multiple individuals will have access to the account.
• Email sent to the departmental account will not count against personal mailbox limits. The departmental account mailbox has its own 2 GB storage limit.