A comprehensive online database of technology guidance, answers, step-by-step instructions and other support information to help answer technology questions or solve technology issues. Information includes instructions for common computer and mobile device set-up and configuration, including connecting to KU systems and resources. The Knowledge Base is continually updated by the KU IT Customer Service Center with new information based on support requests it receives from students, faculty and staff.
Browse by category or use keywords to search for information in the Knowledge Base.
The Knowledge Base is available online.