Perceptive Content/ImageNow






Use this document management system to convert physical files into digital records and create electronic forms and workflows. Perceptive Content/ImageNow enables schools and departments to reduce their paper-based forms and workflows and replace them with cost-saving custom electronic forms and workflows.


Custom eForms can be developed in Perceptive Content/ImageNow. These forms can pre-fill data from HR/Pay and Enroll & Pay to provide consistent, accurate data and reduce manual data entry. eForms can be designed with drop-down lists and required fields identified for easy entry and processing.


Workflow allows you to systematically capture and process information, route forms for review, track approvals and store digital documents. Any type of document can be managed and routed electronically. Document workflows can be automated, from submission to final archive, making the approval process take less time and be more intuitive and transparent to users.


Scanning (aka: document imaging or capture) creates an electronic version of a physical document for easy storage and retrieval. In addition, through role-based security, the document can be more securely shared. Back scanning converts large quantities of existing paper records to electronic documents.

Document Organization and Retention

The system helps manage the lifecycle of records and documents through retention and organization capabilities.


NOTE: You must be connected to the KU campus network or use the KU Anywhere VPN to access Perceptive/ImageNow.

Online with Web Browser: Use your KU Online ID and password to log into Perceptive Experience.

Desktop Client: Contact your unit's IT Support Staff for assistance in downloading and installing the desktop client.

Refer to the Perceptive Experience page on the How to KU website to determine if Perceptive Experience web version or the desktop client is the best fit for you.


New Project Requests

Use the Perceptive/ImageNow Project Request form to submit requests for new forms and/or workflow, enhancements to existing forms and workflow and new document scanning processes.

General System Support

Send an email to for regular support, such as changes to system access (e.g., add, change or remove a user on your team), login issues, difficulty with processing forms or workflow queues, system errors, and other system-related questions or issues.

Training and Tutorials

Visit the How to KU website for tutorials, FAQs and additional support information.


Business Services

Perceptive Content/ImageNow