Description —
Voicemail is included in Microsoft Teams phone services available to faculty and staff for phone (voice) calls. In addition to making and receiving calls, Teams phone service offers unified messaging via your Outlook mailbox. Voice messages are delivered by email within Outlook, including both an audio file and a transcription of the message.
Faculty and staff can check their voicemail via Outlook or Microsoft Teams.
Access —
Voicemail service is automatically provided to faculty and staff through Microsoft Teams. Not all faculty and staff are assigned a campus phone number. Please contact your department IT Support Staff if you need a campus number.
Support —
Support is available through the KU Information Technology Customer Service Center at itcsc@ku.edu or 785-864-8080.
Training and Tutorials —
Visit the How To KU website for step-by-step instructions on recording your voicemail greeting and checking your voicemail.
Additional guidance is available in the KU IT Knowledge Base.
Categories:
Voice & Video Conferencing