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Winter Holiday Hours
Technology Support hours during winter break
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Thu, 03/13/2025
Starting on March 19, when connecting to the Jayhawk and eduroam Wi-Fi networks, you may be prompted to accept a new certificate on your computer or mobile device. KU IT is implementing a new security certificate for campus wireless networks on March 19. On that day, you may see a...
Wed, 01/22/2025
Articles include support resources for spring, an update on the new TDX Knowledge Base, campus Wi-Fi upgrades, the new Project & Change Management Office, and scam prevention tips.
Tue, 12/10/2024
Articles include tips for closing out fall courses, preparing for spring, staying connected to KU resources while traveling, the new tech purchase policy and more.
Mon, 12/02/2024
Database access subscriptions do not require IT approval before purchase. These services, offering access to online databases with built-in security features, are considered low-risk. Just ensure your subscription is for viewing data only—no downloads or software installs—and submit a request if you're unsure or if the purchase exceeds $10,000.