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Supported Desktop/Laptop Email Clients

Microsoft Outlook is the recommended and supported desktop/laptop computer email client for KU email services for both Windows and Mac.

Please select from the options below for information about Outlook, alternate desktop/laptop email clients for Mac, configuration instructions and support.

For Windows

Microsoft Outlook (2013 & 2016):

KU IT recommends that all Windows users install Outlook, part of the Microsoft Office package. Visit Outlook 2013 - Getting Started for more information, including features and tutorials.

For more on Outlook, check out these Microsoft resources:


Get Outlook 2016:

Students, faculty and staff can download free desktop versions of Microsoft Office products through Office 365 in KU's myCommunity. Visit KU's Microsoft Office to learn more.


Configuration:


Mobile Access

Windows users can access their Outlook accounts using an Internet browser via the Outlook Web App (OWA). Learn about Outlook Web App


For Mac

Microsoft Outlook 2011 for Mac:

Mac users who are running Mac OS 10.10 or higher should use Outlook 2016 for Mac. Mac users running OS 10.9 or lower should use Outlook 2011 for Mac. Check out these Microsoft resources to learn about the new features available in Outlook for Mac:


Configuration:


Get Outlook for Mac

Students, faculty and staff can download free desktop versions of Microsoft Office products through Office 365 in KU's myCommunity. Visit KU's Microsoft Office to learn more.


Other Supported Email Clients for Mac 

Although Outlook for Mac is the recommended email client, there are several alternate email client options to access KU email services. Older versions of clients, not listed here, are not compatible with Exchange 2010. KU Information Technology can support the following configurations:

*To determine the version of Mac OS, go to the "Apple" menu, and click "About This Mac."


Mobile Access

Mac users can access their Outlook accounts using an Internet browser via the Outlook Web App (OWA). Learn about Outlook Web App


 


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