Mary Walsh, Chief Information Officer
(785) 864-4999 | Email
Mary joined KU IT in the spring of 2019 and has over 30 years of experience in IT, specifically in higher education and research. Mary works hard at building collaborative relationships, and since arriving at KU she has spent her time listening to the needs of all KU community members, from students to university leaders. Mary has focused on bringing stability to KU IT operations, implementing project governance and setting long-term goals. She is working with her leadership team to create a forward-looking organization that meets current campus needs while identifying and implementing new and evolving technologies.
Rob Caffey, Chief Applications Officer
(785) 864-1795 | Email
Rob came to KU in January 2020 from Kansas State University, where he was special assistant to the CIO. In his role as Chief Applications Officer, Rob leads the teams responsible for the development, design and architecture of KU’s core enterprise and academic software applications and services. His primary focus is on working collaboratively with the campus community, key stakeholders and KU leadership to ensure the mix of technology offered by KU IT is aligned with KU's academic and research missions and strategic goals.
Chris Crook, Chief Operating Officer
(785) 864-9331 | Email
Chris Crook entered the technology and telecom industry in 1999 and has spent the last 14 years at KU. Much of his time at KU has been with IT. Using experience garnered from years in corporate environments and at startup companies, Chris prides himself on a full lifecycle approach to services and processes. Chris started his career in financial analysis and management and currently oversees the budgetary, human resources and administrative needs of KU IT. To round out his KU IT operations responsibilities, Chris also leads the Enterprise Networking, Network Construction, Network Operations, Data Center and the Price Computer Center Facilities teams.
Julie Fugett, Chief Information Security Officer
(785) 864-0490 | Email
Julie has been at KU IT since November 2002, excluding a stint at CenturyLink from 2012 to 2014. Julie brings a wealth of knowledge and experience to her role as Chief Information Security Officer. She holds Certified Information Systems Security Professional (CISSP), GIAC Certified Forensic Analyst (GCFA) and GIAC Law of Data Security & Investigations (GLEG) credentials. Julie and her team comprise our IT Security Office at the University of Kansas and are constantly monitoring the campus networks for threats and employing the latest technologies to ensure KU is on the leading edge of digital security.
John Rinnert, Director of Academic Technology
(785) 864-2603 | Email
John has been at KU for over 26 years, beginning as a student and, professionally, as a media producer with Instructional Development and Support beginning in 1995. John lead the KU IT Media Production Studio for 10 years and, with his colleagues, built a centralized event and studio production service. Now as Director of Academic Technology, John provides KU faculty with technology support for the creation and delivery of instructional content for both face-to-face and online environments. John oversees academic solutions and leads KU IT’s Educational Technology, Classroom Technologies and Media Production Studio teams.
Jake Coffman, Director of Support Services
(785) 864-0433 | Email
Jake came to KU in 2001 as a student. After graduating in 2006 and a brief stint at Sprint, he took a job at KU IT in February 2007 as an Information Specialist. He has risen through Workstation Support and through management to his current title. Jake oversees the Workstation Support, Helpdesk and Training teams, representing 80 staff. Jake combines frontend support and backend troubleshooting skills, giving him broad insight into customers’ needs.
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