Email Account


Eligibility:

Faculty
Staff
Students

Description

The University of Kansas provides students, faculty and staff with email accounts. A KU email account is automatically created when you set up a new KU Online ID.

Email is the official and primary communications channel for important university messages. Students, faculty and staff should check their KU email regularly to ensure they have important information. The university does not prohibit incidental personal use of KU email, although the Electronic Mail Policy does outline restrictions and guidance for the personal use of KU email.

When You Leave KU

Students and faculty lose access to their KU email 210 days after leaving the university. Unclassified Professional Staff (UPS), University Support Staff (USS) and affiliate employees lose access immediately after leaving the university. For this reason, we recommend using a permanent personal email account for non-KU related purposes. We encourage you to review the Electronic Mail Policy to help guide your use of KU email.

Access

Your KU email account is automatically created when you set up a new KU Online ID.

The KU IT Knowledge Base provides step-by-step instructions for configuring and checking your KU email on computers and smartphones.

Support

Support is available through the KU Information Technology Customer Service Center at itcsc@ku.edu or 785-864-8080.


Categories:

Email and Messaging

Email Account