Multifunction Device Help
For help in using the multifunction device (MFD) or if it is not functioning properly, review the options below.
Using Multifunction Devices (MFD):
- Review the information on the Using Multifunction Devices page.
- The following KU IT Knowledge Base articles might help you if you are using a multifunction device in a central campus location. Please search the KU IT Knowledge Base for more articles about printing if you don't find what you need here.
- Departmental staff - Your IT Support Staff person and designated MFD super-user are good resources when you need assistance.
- Public locations - ask staff in the location where you are using the device for assistance.
- Trying to use a feature that is not shown above? Get more information in the full MFD User Guide for the device.
Multifunction Device (MFD) Support:
Students & Visitors:
In the Lab:
For printer support, please begin by requesting assistance directly in the computer lab where you are experiencing difficulty.
Additional Support:
Additional support is available through the KU Information Technology Customer Service Center: itcsc@ku.edu | 785-864-8080
Self Help:
Printing-related articles - KU IT Knowledge Base
Departments, Faculty & Staff:
Please contact your unit/department's Technology Support Staff directly for assistance with printers and multifunction devices (MFD). Please visit Technology Support Center for information about your unit/department's technology support team including: team members, contact information, hours and locations.
Additional Support:
Support is also available through the KU Information Technology Customer Service Center: itcsc@ku.edu | 785-864-8080
Self Help:
Printing-related articles - KU IT Knowledge Base
