Multifunction Device Help
If you are unable to figure out how to do what you want, or if the multifunction device (MFD) is not functioning properly, please review the help options and select the one that you need.
Using Multifunction Devices (MFD):
- Review the following Quick Start Guides for Multifunction Devices to get started - these documents include instructions on using basic features:
- Look at the information on the Using Multifunction Devices page.
- The following KU IT Knowledge Base articles might help you if you are using a multifunction device in a central campus location. Please search the KU IT Knowledge Base for more articles about printing if you don't find what you need here.
- Departmental staff - Your departmental technical support person and designated MFD superuser are good resources when you need assistance.
- Public locations - ask staff in the location where you are using the device for assistance.
- Trying to use a feature that is not shown above? Get more information in the full MFD User Guide for the device.
Multifunction Device (MFD) Support:
Students & Visitors:
In the Lab:
For printer support, please begin by requesting assistance directly in the computer lab where you are experiencing difficulty.
Additional Support:
Additional support is available through the KU Information Technology Customer Service Center: itcsc@ku.edu | 785-864-8080
Self Help:
Printing-related articles - KU IT Knowledge Base
Departments, Faculty & Staff:
Please contact your unit/department technology support staff directly for assistance with printers and multifunction devices (MFD). Please visit Technology Support Center for information about your unit/department's technology support team including: team members, contact information, hours, location, and key performance indicators.
Additional Support:
Support is also available through the KU Information Technology Customer Service Center: itcsc@ku.edu | 785-864-8080
Self Help:
Printing-related articles - KU IT Knowledge Base
