Information for Retirees
The information below generally applies to eligible retirees after they leave the university. Emeritus and other retirees who maintain a campus presence may be eligible for additional services, including access to select systems and full technology support through the Technology Support Centers.
Faculty and staff members who are retiring must follow the appropriate retirement notification process to be eligible.
Faculty and Staff who do not follow the retirement notification process:
- Staff members who leave the university without following the retirement notification process will lose access to email and most KU systems on their last day of employment with the university.
- Faculty members who leave the university without following the retirement notification process will lose access to their email and most KU systems 210 days after leaving the university.
The University of Kansas provides retired and emeritus faculty and staff members with continued access to their email account. However, this does not include access to the Outlook desktop client (see Microsoft Office below).
Our Knowledge Base has a list of supported email clients along with links to configuration guides.
Retirees and Emeritus are not covered under KU's Microsoft licensing contract. Faculty and staff, including retirees, lose access to Microsoft Office on their last day of employment with the university.
Retired or emeritus faculty or staff who are performing work on behalf of KU should contact the department they are working with to inquire about support for an additional qualifying affiliate status through the department sponsorship and approval process.
Personal licenses for Microsoft Office 365 or Office Suite are available directly through Microsoft.
Note: You will need to migrate your personal files from KU OneDrive for Business to your personal OneDrive manually. Our Knowledge Base provides instructions for migrating files.
If you have questions or need assistance, contact KU IT Customer Service Center at firstname.lastname@example.org or 785-864-8080 well in advance of your last day at KU.
Retirees can connect to Wi-Fi on campus indoors and in many outdoor spaces by selecting KUGUEST or eduroam on their computer or mobile device. The JAYHAWK network is for current faculty, staff and students.
Most IT services are for current faculty, staff and students. The KU IT Customer Service Center provides limited technology support to KU retirees, primarily related to email and account access.
Contact the IT Customer Service Center for support at 785-864-8080 or email@example.com.
Retirees can print, copy and scan using multifunction devices (MFDs) in computer labs and KU Libraries locations across the Lawrence and Edwards campuses. Using campus MFDs requires log in with your KU Online ID and password. Scanning is free, and scanned documents can be saved to a thumb drive or sent to your KU email address. Printing and copying costs are $0.08 per page for black and white and $0.48 for color.
Libraries Online Resources
Anyone not currently enrolled at or employed by the University of Kansas may use most library databases and e-journals at the Community Access Workstations available onsite in many KU Libraries locations.
Additional access may be available to retirees and emeritus by contacting the KU Libraries at 785-864-8983.
Email and Accounts After Leaving KU
Unclassified Professional Staff (UPS) and University Support Staff (USS) lose access to email and most other technology systems and services on their last day with the university. Faculty lose access 210 days after they leave the university. However, accounts may be disabled immediately at the discretion of the university.
More information is available on the Leaving KU page.