Information for Retirees


Couple sitting on bench.

The information below generally applies to retirees after they leave the university. Emeritus and other retirees who maintain a campus presence may be eligible for additional services, including access to select systems and full technology support through the Technology Support Centers.


Email

The University of Kansas provides retired and emeritus faculty and staff members with continued access to their email account. Faculty and staff members who are retiring must follow the appropriate retirement notification process.

  • Staff members who leave the university without following the retirement notification process will lose access to their email on their last day of employment with the university.
  • Faculty members who leave the university without following the retirement notification process will lose access to their email 210 days after leaving the university.

 


Microsoft Office

KU licensing for Microsoft Office 365 ends when an individual leaves the university, including retirees.

Options available directly from Microsoft include:

  • Annual Office 365 subscription
  • One-time purchase of Office Home & Student

Note: You will need to migrate your personal files from KU OneDrive for Business to your personal OneDrive manually.

If you have questions or need assistance, contact KU IT Customer Service Center at itcsc@ku.edu or 785-864-8080.

 


Campus Wi-Fi

KU IT provides secure JAYHAWK and eduroam wireless service for employees and students on campus. The KUGuest wireless service is for campus visitors. You can connect to KU Wi-Fi networks indoors and in many outdoor spaces by selecting the JAYHAWK or eduroam network from the wireless list on your computer or mobile device.

 


Technology Help

KU IT provides limited technology support to KU retirees, through in-person, phone, email or online chat.

Retirees can contact the IT Customer Service Center for support at 785-864-8080 or itcsc@ku.edu, or use the chat function on this website. The IT Customer Service Center is available after business hours and on weekends.

 


Printing

Retirees can print, copy and scan using multifunction devices (MFDs) in computer labs and KU Libraries locations across the Lawrence and Edwards campuses. Using campus MFDs requires log in with your KU Online ID and password. Scanning is free, and scanned documents can be saved to a thumb drive or sent to your KU email address. Printing and copying costs are $0.08 per page for black and white and $0.48 for color.

 

Email and Accounts After Leaving KU

Unclassified Professional Staff (UPS) and University Support Staff (USS) lose access to email and most other technology systems and services on their last day with the university. Faculty lose access 210 days after they leave the university. However, accounts may be disabled immediately at the discretion of the university.

More information is available on the Leaving KU page.