connect. communicate. collaborate.
  • Home
  • Central File Storage Service

Central File Storage Service

Container

Overview

KU's Central File Storage service provides high-performance, easily accessible file storage services for groups and individual employees. Central File Storage service is accessible within the KU network or remotely via the KU Anywhere Virtual Private Network (VPN) service.

KU Central File Storage service supports both Group File Storage and Personal File Storage:

  • Visit Group File Storage to learn more about file storage and sharing services for groups at KU.
  • Visit Personal File Storage to learn more about file storage services for individual employees at KU.

Information for KU Faculty & Staff:

Benefits of the KU Central File Storage Service

  • Ability to scale to meet large storage needs
  • Nightly data backups with off-site storage
  • Daily snapshots with self-service file recovery
  • High availability through use of redundant hardware
  • Integrated Anti-Virus Scanning
  • 24/7 monitoring and support by experienced KU IT staff

Non-Approved Uses of the KU Central File Storage Service

Data classified as "Level 1 - Confidential Information" by the KU Data Classification & Handling Policy, including information protected by HIPPA (health info), FERPA (student records), GLB (financials) and PCI (e-commerce), should not be stored on KU group file storage or personal file storage via KU Central File Storage. For a complete list of data classified as "Level 1" please see the KU Data Classification & Handling Policy: Appendix 1. Please contact your Technology Support Staff regarding the special permissions and processes required to store Level 1 data.

Remote Access to Files

Users can access their stored folders and files from home or a remote location by connecting to the server through the KU Anywhere Virtual Private Network (VPN) service. The use of VPN technology ensures that access to files is protected when using the Internet for connectivity. Please note: Users will not be able to login to the HOME domain from outside of KU and should use permanent (persistent) mapping of shares, a script to mount shares, or manual mapping to access their network drives.

Data Backup and Restoration

File systems are automatically backed up on a daily basis through snap-shotting and traditional back up to tape.

Self-Service File Recovery (snapshots)

A snapshot is a locally retained point-in-time image of data. A snapshot is a "frozen," read-only view of a volume that provides easy access to previous versions of files and directories. Users can directly access snapshot copies to recover accidental deletions, corruptions, or modifications of their data. The procedure for self-service file recovery can be found here for Microsoft or here for non-Microsoft operating systems.

Since the security of the file is retained in the snapshot copy, the restoration is both secure and simple and eliminates the need to involve KU IT in the restoration process.

The space required to keep snapshots does not count toward share quotas and is considered a benefit of the storage service. Snapshots are taken once a day and retained for 10 days.

Off-Site Backups

All files are backed up to tape daily, and after one week, the data is stored off-site for 90 days.


Eligibility:
Departments
Faculty & Staff
Graduate Research & Teaching Assistants 


KU IT on Twitter  KU IT on Facebook  KU IT on Instagram

Technology Help

Call KU IT Customer Support

785-864-8080
Phone support

Email KU IT Customer Support

itcsc@ku.edu
Support via Email

Faculty/Staff Support

Faculty/Staff Support
Technology Support Centers

KU IT Knowledge Base

Knowledge Base
FAQs & More

Submit Help Ticket

Submit Help Ticket
Online Help

Call KU IT Customer Support

913-626-9619
Phone support

Email KU IT Customer Support

kuec_support@ku.edu
Support via Email

KU IT Knowledge Base

Knowledge Base
FAQs & More

Request Edwards IT Support

Request Edwards IT Support
Online Help

Comments or ideas on how we can serve you better? Send us your feedback!

KU Today