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News & Service Updates

TeamDynamix Launches for KU IT Support This December

KU IT is moving from ServiceNow to Team Dynamix (TDX) to better support campus. TDX goes live in the first week of December, with ServiceNow discontinued by the end of that month. For those who will be actively using TDX, a how-to guide is available to help you with signing...

Financials in the Cloud (FITC) maintenance 11/15 - 11/18

Financials in the Cloud (FITC) Services will be unavailable to campus for all users from Friday, November 15, 10 pm - Monday November 18, 8 am. ...

Enhancing IT Services: KU IT Transitions to Team Dynamix (TDX)

KU IT is transitioning from ServiceNow to Team Dynamix (TDX) to better serve the needs of the entire campus. While ServiceNow worked well for us, TDX offers a more comprehensive solution for other departments, and we’re committed to embracing this change to create a more unified and efficient experience for...

Aug - Sept 2024 Newsletter

Articles include tech support reminders, beware of fake Duo requests, technology workshops and LinkedIn Learning, making course material accessible, and more.

Edwards Campus

KU IT has IT Support Staff located on the Edwards Campus to meet the unique needs of students, faculty and staff there.

Technology Training

Workshops are provided regularly. Please register in advance.
Workshops Calendar

2025 KU IT Strategic Plan

By aligning with KU's Jayhawks Rising strategic plan, KU IT will Empower, Innovate and Transform as we serve and support KU faculty, staff and students.
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Community of Care

We recognize the implicit value and inherent worth of each person we work with and serve. We are committed to creating a community of care and a culture that supports the needs of each individual.

Read About Our Efforts

Share Your Feedback

Do you have a suggestion for how to improve technology at KU? We want to hear your ideas!