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News & Service Updates
TeamDynamix Launches for KU IT Support This December
KU IT is moving from ServiceNow to Team Dynamix (TDX) to better support campus. TDX goes live in the first week of December, with ServiceNow discontinued by the end of that month. For those who will be actively using TDX, a how-to guide is available to help you with signing...
Financials in the Cloud (FITC) maintenance 11/15 - 11/18
Financials in the Cloud (FITC) Services will be unavailable to campus for all users from Friday, November 15, 10 pm - Monday November 18, 8 am. ...
Enhancing IT Services: KU IT Transitions to Team Dynamix (TDX)
KU IT is transitioning from ServiceNow to Team Dynamix (TDX) to better serve the needs of the entire campus. While ServiceNow worked well for us, TDX offers a more comprehensive solution for other departments, and we’re committed to embracing this change to create a more unified and efficient experience for...
Aug - Sept 2024 Newsletter
Articles include tech support reminders, beware of fake Duo requests, technology workshops and LinkedIn Learning, making course material accessible, and more.